Received.
Thanks.
On Thu, Apr 2, 2026 at 3:28 PM Christina Archer <christina.archer@thekey.com>
wrote:
> Great news!
>
> The RPA has been restored, and is working again.
>
> Please reach out if you have any future questions or issues.
>
> Best,
>
> *Christina Archer*
>
> Manager, Onboarding Experience | TheKey
>
> Mobile: 279-243-2425 | Cell: 813-501-2201
>
> *My Working Hours: 8:00am - 5:00pm EST M - F*
>
> *Upcoming PTO: 3/2 - 3/5*
> [image: TheKey] <https://homecareassistance.com/>
>
>
> I am sending this email at a time that suits my work schedule; please do
> not feel obliged to reply outside of your working hours.
>
> CONFIDENTIALITY NOTICE: The information in this Email is confidential and
> may be privileged. This Email is intended solely for the named recipient
> or
> recipients. If you are not the intended recipient, any use, disclosure,
> copying or distribution of this Email is prohibited. If you are not the
> intended recipient, please inform us by replying with the subject line
> marked "Wrong Address" and then deleting this Email and any attachments.
>
>
> On Thu, Apr 2, 2026 at 2:52 PM Christina Archer <
> christina.archer@thekey.com> wrote:
>
>> Good afternoon,
>>
>> I’m writing to let you know that the RPA responsible for transferring new
>> hire Caregiver files from iCims to Workday and Wellsky is currently down.
>> As a result, there will be a temporary delay in file uploads.
>>
>> We are monitoring the situation closely and will send a follow-up as soon
>> as the issue is resolved.
>>
>> Best,
>>
>> *Christina Archer*
>>
>> Manager, Onboarding Experience | TheKey
>>
>> Mobile: 279-243-2425 | Cell: 813-501-2201
>>
>> *My Working Hours: 8:00am - 5:00pm EST M - F*
>>
>> *Upcoming PTO: 3/2 - 3/5*
>> [image: TheKey] <https://homecareassistance.com/>
>>
>>
>> I am sending this email at a time that suits my work schedule; please do
>> not feel obliged to reply outside of your working hours.
>>
>> CONFIDENTIALITY NOTICE: The information in this Email is confidential and
>> may be privileged. This Email is intended solely for the named recipient
>> or
>> recipients. If you are not the intended recipient, any use, disclosure,
>> copying or distribution of this Email is prohibited. If you are not the
>> intended recipient, please inform us by replying with the subject line
>> marked "Wrong Address" and then deleting this Email and any attachments.
>>
>>
>> On Tue, Mar 24, 2026 at 11:00 AM Christina Archer <
>> christina.archer@thekey.com> wrote:
>>
>>> Good Morning Team,
>>>
>>> To support the rollout of our Onboarding RPA Automation, we want to
>>> ensure you know exactly where to find the documents you need to run your
>>> operations efficiently.
>>>
>>> Where to Access Files:
>>>
>>> -
>>>
>>> WellSky: US Field Offices can now access Caregiver onboarding files
>>> and background check results approximately one hour after the iCIMS hire is
>>> completed.
>>> -
>>>
>>> Workday: Caregivers will have immediate access to their own
>>> documents, and management can view these in the worker profile under the
>>> "Documents" tab.
>>>
>>> What’s Changing? You will no longer need to wait for manual uploads or
>>> request files from the recruitment team. If a hire is finalized in iCIMS,
>>> the documents will appear automatically in the systems above.
>>>
>>> *Google Drive Sunsetting - *
>>> https://docs.google.com/document/d/1xqAWfABBSYFwJveXu_U6rA0rAUsCRDVy/edit?usp=sharing&ouid8247251376036287077&rtpof=true&sd=true
>>>
>>> *Hypercare Support Guide - *
>>>
>>>
>>> https://docs.google.com/document/d/1dG_S8kxKlDBccH4oSBZkSDTK17tagDZ7/edit?usp=sharing&ouid8247251376036287077&rtpof=true&sd=true
>>>
>>> Best,
>>>
>>> *Christina Archer*
>>>
>>> Manager, Onboarding Experience | TheKey
>>>
>>> Mobile: 279-243-2425 | Cell: 813-501-2201
>>>
>>> *My Working Hours: 8:00am - 5:00pm EST M - F*
>>>
>>> *Upcoming PTO: 3/2 - 3/5*
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>>
>>> I am sending this email at a time that suits my work schedule; please do
>>> not feel obliged to reply outside of your working hours.
>>>
>>> CONFIDENTIALITY NOTICE: The information in this Email is confidential
>>> and
>>> may be privileged. This Email is intended solely for the named recipient
>>> or
>>> recipients. If you are not the intended recipient, any use, disclosure,
>>> copying or distribution of this Email is prohibited. If you are not the
>>> intended recipient, please inform us by replying with the subject line
>>> marked "Wrong Address" and then deleting this Email and any attachments.
>>>
>>
Angela Williams
*Caregiver Manager*
4600 Roswell Road, Suite E-230
Atlanta, GA 30342
* Please note my email has changed: *
awilliams@thekey.com <https://brand.thekey.com/esg/awilliams@thekey.com>
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>