----==_mimepart_67897496795fb_5393fe823bede805109394 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi LLuvia,=C2=A0 Yes, I will send 2 boxes to your home. =C2=A0I appre= ciate your assistance. Thanks,=C2=A0 Craig Ackerson Sys= tems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)838-= 1955=C2=A0|=C2=A0hca.freshdesk.com = = On Thu, 16 Jan at 1:10 PM , Lluvia Pinela Quinones wrote: Good afternoon, I am in the office today. I = did not receive=C2=A0the box to return Kendra's equipment. I also wanted = to inform you that Mikey Allen reached out to me. He received a box to re= turn his equipment at home but his equipment is here in the office. Is it= possible for you to send both boxes to my house and I can pack the items= when I am in the office next week? If so, this is my address: 4750 Byron= Center Ave SW Wyoming, MI 49519.=C2=A0 = Thank you,=C2=A0 = LLuvia=C2=A0 = = = = On Wed, Jan 8, 2025 at 12:38=E2=80=AFPM Lluvia Pinela Quinones wrote: = = = Hello Craig, I was in the office yesterday and I can confirm the box was= not delivered. I am only in the office when we have orientation. Althoug= h, the main building doors are open Monday-Friday 8AM-5PM. The box can be= dropped off inside the building, outside the Suite 200 door.=C2=A0 = Thank you, = LLuvia=C2=A0 = = = On Wed, Jan 8, 2025 at 12:32=E2=80=AFPM Craig Ackerson wrote: = = = = = Hi LLuvia ,=C2=A0 = = It looks like the office was closed when FedEx tried to deliver the box = for Kendra Smith.=C2=A0 I will resend the box.=C2=A0=C2=A0 = = = Thanks,=C2=A0 = = Craig Ackerson = = = = = Systems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)= 838-1955=C2=A0|=C2=A0hca.freshdesk.com = = = On Mon, 23 Dec, 2024 at 2:09 PM , Craig Ackerson wro= te: = = Hi LLuvia,=C2=A0 = = SCHEDULED DELIVERY DATE Today Before 5:00 pm = FedEx Tracking =3D 770657927539 = = = Thanks,=C2=A0 = = Craig Ackerson = = = = = Systems Administrator Contact IT Support 8 am-9 pm=C2=A0EST=C2=A0@ (888)= 838-1955=C2=A0|=C2=A0hca.freshdesk.com = = = On Mon, 23 Dec at 1:53 PM , Lluvia Pinela Quinones wrote: Hello Craig,=C2=A0 = I am in the office today for orientation. Although I did not receive a = box to send out Kendra's equipment. Do you know when that will be deliver= ed?=C2=A0 = = Thank you, LLuvia=C2=A0 = = = = = = = = = = = = = = = = = = = -- = = = Lluvia Pinela Quinones = Case Manager = = = Have positive feedback? We'd love to share that with the community:=C2=A0= Leave a Google Review Here = = lluvia.pinelaquinones@TheKey.com = Mobile: (616) 348-7128 = = TheKey.com = = = = = = = -- = = = Lluvia Pinela Quinones = Case Manager = = = Have positive feedback? We'd love to share that with the community:=C2=A0= Leave a Google Review Here = = lluvia.pinelaquinones@TheKey.com = Mobile: (616) 348-7128 = = TheKey.com ----==_mimepart_67897496795fb_5393fe823bede805109394 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi LLuvia,=C2=A0 Yes,