--000000000000d42d7d061f19e1b8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, No worries at all. I'll review and correct and send to Mikko and Monica to update i PandaDoc. *Sincerely,* *Tammi Franzese* Senior Corporate Paralegal | *TheKey*813.521.5269 [image: TheKey] On Wed, Aug 7, 2024 at 11:45=E2=80=AFAM Timothy Thomas wrot= e: > Hi Tammi, > > An error was spotted on the Calgary consents. I believe it's missing > Client? Also it seems like the sentence on invoices should be in the > INVOICING AND PAYMENT section. > > > *CANCELLATIONSCancellations that are not received within the timeframes > provided herein will be subject to a cancellation charge. Invoices are se= nt > weekly and are due upon receipt. agrees to pay invoices on time and > understand finance charges may apply for balances over 30 days past due. = In > the case that you dismiss a Caregiver or fail to cancel hourly services > scheduled less than twenty four (24)* > > > I noticed the cancellation section varies slightly from location to > location. Can we standardize this across Canada? If so I would like to us= e > the following language. > > > > > *Cancellations of scheduled shifts must be made during normal business > hours for your designated Company office and more than forty-eight (48) > hours prior to the start of the shift. Cancellations during non-business > hours are recorded as of the next business day. Cancellations for weekend > Services must be made by no later than close of business the previous > Friday. Cancellations not received within the timeframes provided herein > will be subject to a cancellation fee equivalent to the Billing Rate for > the entire scheduled shift.A Client who sends a Caregiver home before the > end of their scheduled shift will be billed for the entire shift.* > > > > I'm sorry I didn't catch it earlier. > Thank you, > Tim > > On Wed, Aug 7, 2024 at 10:40=E2=80=AFAM Timothy Thomas wr= ote: > >> Good morning. >> >> It appears that not all of the new docs have made their way into >> pandadoc. Could you please double check? So far I've heard Calgary is >> missing the non care commitment version. >> >> Thank you >> >> On Tue, Aug 6, 2024 at 7:24=E2=80=AFPM Mikko Jervoso wrote: >> >>> Hi Team, >>> >>> The updates to all of Canada's agreements have now been completed. >>> >>> You can review the templates within PandaDoc. You can also review the >>> PDF versions in the google drive linked below: >>> >>> >>> https://drive.google.com/drive/folders/19t7_AKChFrRF22eKhSTKTpKJee9YtOW= R?usp=3Ddrive_link >>> >>> Thank you >>> >>> >>> >>> -- >>> Mikko Jervoso >>> Product Manager >>> * Please note my email has changed: * >>> mjervoso@thekey.com >>> 925-291-7146 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> >> *Tim Thomas* >> Head of Canada Division | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> > > > -- > > *Tim Thomas* > Head of Canada Division | *TheKey* > Mobile: 514.591.9387 > [image: TheKe