Re: Client from Schlegel

From
Poulami Shah <poulami.shah@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Amanda Ilines <amanda.ilines@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Matt Vijayan <mvijayan@thekey.com>
Date
Tue, 25 Apr 2023 17:12:33 -0400
Folder
INBOX
--000000000000ce6f8e05fa2f9501 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim. I will call the daughter back On Tue., Apr. 25, 2023, 17:10 Timothy Thomas, wrote: > You=E2=80=99re approved to take the case even if it=E2=80=99s one night. = I=E2=80=99ll let Matt > confirm the rate. > > On Tue, Apr 25, 2023 at 5:07 PM Amanda Ilines > wrote: > >> Hi all, >> >> Yes, when I initially spoke to the daughter she called thinking we were >> linked to the private pay side of Bayshore that they've used before, >> however, I was able to convince her to use us instead. She mentioned she >> would need a few weeks of care until she gets back on her feet but then >> after calling me this morning said she wants to try it out and see if th= ey >> like it. She didn't mention an issue with cost to me, however, did menti= on >> it to Pauli on the assessment she just did. >> >> I quoted the $40 initially but if we are approved for the Schlegel rate >> we will offer that which I believe is $36.95. Are we able to move forwar= d >> even if she decides she doesn't want to continue after tomorrow night's >> shift? >> >> On Tue, Apr 25, 2023 at 5:01=E2=80=AFPM Poulami Shah >> wrote: >> >>> Hi Tim, >>> >>> I did an assessment for a client in Tansley Woods requested by Amanda, = I >>> was under the impression that the client requires care for a couple of >>> weeks as it is a hospital discharge case. When I spoke with the client'= s >>> daughter, she said she only wants to try us for 1 night as cost ($40/hr= ) >>> was the main concern. >>> As it is a schlegel referral, should we go ahead and take up the case, >>> please advise. >>> *Best regards* >>> *Pauli Shah* >>> *Client Success Manager* >>> *Direct: 289-412-1441* >>> *Office: 905-337-1200* >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >> >> -- >> >> Amanda Ilines >> >> Home Care Liaison >> >> Direct 437-217-5861 >> >> TheKey.ca >> >> [image: TheKey] >> >> -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --000000000000ce6f8e05fa2f9501 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim. I will call the daughter back On Tue., Apr. 25, 2023, 17:10 Timothy Thomas, &lt; tt@thekey.com &gt; wrote: You=E2=80=99re approved to take the case even if it=E2= =80=99s one night. I=E2=80=99ll let Matt confirm the rate. On Tue, Apr = 25, 2023 at 5:07 PM Amanda Ilines &lt; amanda.ilines@thekey.com &gt= ; wrote: Hi all,=C2=A0 Yes, when I initially=C2=A0spoke to the daughter she called think= ing we were linked to the private pay side of Bayshore that they&#39;ve use= d before, however, I was able to convince her to use us instead. She mentio= ned=C2=A0she would need a few weeks of care until she gets back on her feet= but then after calling me this morning said she wants to try it out and se= e if they like it. She didn&#39;t mention an issue with cost

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