Re: New phone for CSM - [#1106962]

From
Sushmita R <itsupport@thekey.com>
To
sspeirs@thekey.com
CC
marilyn.navaja@thekey.com, tt@thekey.com
Date
2025-05-09 23:35:54
Folder
INBOX
Hi Sharon Speirs,      Your support ticket #1106962 has been escalated to our senior team to ensure you receive the highest level of expertise and a swift resolution. You'll be contacted directly by a senior support specialist with updates and further assistance. For real-time updates, feel free to click on https://hca.freshdesk.com/a/tickets/1106962. We appreciate your patience and are here to ensure your satisfaction.     Thanks,   Sushmita R         
                           
                            On
                            Fri, 9 May at  7:00 PM
                            ,  SharonSpeirs <sspeirs@thekey.com>  wrote:
                             
 Hi there 
 
 A new phone was ordered for Marilyn Navaja, our CSM in Victoria. 
 It arrived but we do not have a SIM card for this phone and when it charges the number coming up is 514 557 7543 which is TheKey Montreal. 
 Can we please get a sim card with a local Victoria number i.e. 250 as currently we cannot use this phone if it is attached to a Montreal office. 
 Kind regards 
 Sharon 
   

        

         
        Sharon Speirs
         
        
                
         
        General Manager
         
        
        
        
             
        

        
             
                sspeirs@thekey.com
             
        

                
         
        Mobile: (778) 991-3361         Office: (778) 279-3634          
        
                
         
        TheKey.com
         
        
        

        
                        

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