Re: [EXTERNAL] Re: Brewster, James - Disputed Invoices

Hi Vashon,

I updated the password to  Welcome1234 for CAFT

Thanks,
*Sumira Suthesan*
Accounts Receivable Specialist
T: 438-230-3887 ext.1070006
www.TheKey.com <http://www.thekey.com/>
[image: TheKey]


On Wed, Sep 20, 2023 at 12:24 PM Lisa Swaikoski <LSwaikoski@scu.mb.ca>
wrote:

> The temporary password is
>
>
>
> Welcome123
>
>
>
> Please make sure only one of you logs in, and then lets the others know
> the password.
>
>
>
> If you can give me a list of who needs access, that would be great.
>
>
>
> I need the following:
>
>
>
> Name
>
> Email address
>
> Phone Number
>
>
>
> Thanks!
>
>
>
>
>
> *Lisa Swaikoski*
>
> Corporate Relationship Associate
>
> Steinbach Branch
> 333 Main Street, Steinbach, MB
>
> Branch: 204.326.3495 ext 2344
> Direct Line: 204.346.1763
>
>
>
>
>
>
>
> *From:* Sumira Suthesan <sumira.suthesan@thekey.com>
> *Sent:* Wednesday, September 20, 2023 1:53 PM
> *To:* Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> *Cc:* Ali Malik <ali.malik@thekey.com>; Tim Thomas <tthomas@thekey.com>;
> Timothy Thomas <tt@thekey.com>; John Janiga <john.janiga@thekey.com>;
> Elizabeth Clark <eclark@thekey.com>
> *Subject:* Re: [EXTERNAL] Re: Brewster, James - Disputed Invoices
>
>
>
> Hi Lisa,
>
>
>
> Username is CUPSMD12703
>
>
>
> Thanks,
>
> *Sumira Suthesan*
> Accounts Receivable Specialist
>
> T: 438-230-3887 ext.1070006
> www.TheKey.com
> <https://urldefense.com/v3/__http:/www.thekey.com/__;!!EMO4MOU!6ad6dxOLLAPlUxaz_Tl5ODtswWGIdR46_iD_pL4JDx90NjggkNFJFuNmHaeaSYHYEeZgTjEiT_gkvdigrEyosyBBPm0p7Q$>
> [image: TheKey]
>
>
>
>
>
> On Wed, Sep 20, 2023 at 11:51 AM Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> wrote:
>
> What is the User ID you are using to log in? CUPSMD_______
>
>
>
> Thanks!
>
>
>
> *From:* Ali Malik <ali.malik@thekey.com>
> *Sent:* Wednesday, September 20, 2023 12:27 PM
> *To:* Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> *Cc:* Tim Thomas <tthomas@thekey.com>; Timothy Thomas <tt@thekey.com>;
> Sumira Suthesan <sumira.suthesan@thekey.com>; John Janiga <
> john.janiga@thekey.com>; Elizabeth Clark <eclark@thekey.com>
> *Subject:* Re: [EXTERNAL] Re: Brewster, James - Disputed Invoices
>
>
>
> @Sumira Suthesan <sumira.suthesan@thekey.com> Can you please send Lisa
> the details for both originators
>
>
>
> On Wed, Sep 20, 2023 at 12:31 PM Lisa Swaikoski <LSwaikoski@scu.mb.ca>
> wrote:
>
> Hi Ali,
>
>
>
> When the team sends in requests like this, it speeds up the process if you
> include the originator number, and user ID to be reset.
>
>
>
> Once I have that, I can send it off to have unlocked.
>
>
>
> If you are needing more users added, there is a $15 fee to have someone
> added on. This way everyone has their own user, and can set themselves up
> with Self Serve Password Registration, and can reset their own passwords in
> a pinch.
>
>
>
> I believe Sumira already emailed me, so I am just waiting on those numbers.
>
>
>
> Thanks!
>
>
>
>
>
> *Lisa Swaikoski*
>
> CAFT Associate
>
> Steinbach Branch
> 333 Main Street, Steinbach, MB
>
> Branch: 204.326.3495 ext 2344
> Direct Line: 204.346.1763
>
>
>
>
>
>
>
> *From:* Ali Malik <ali.malik@thekey.com>
> *Sent:* Wednesday, September 20, 2023 11:18 AM
> *To:* Tim Thomas <tthomas@thekey.com>; Lisa Swaikoski <
> LSwaikoski@scu.mb.ca>
> *Cc:* Timothy Thomas <tt@thekey.com>; Sumira Suthesan <
> sumira.suthesan@thekey.com>; John Janiga <john.janiga@thekey.com>;
> Elizabeth Clark <eclark@thekey.com>
> *Subject:* [EXTERNAL] Re: Brewster, James - Disputed Invoices
>
>
>
> @Timothy Thomas <tt@thekey.com> Hey Tim, you can contact Lisa , she will
> reset the password as you did last time.
>
>
>
> Im adding her to this thread
>
>
>
> @Lisa Swaikoski <LSwaikoski@scu.mb.ca> Can you reset the password for
> caft portal please, seems like the team is locked out. Ive CC Tim here for
> approval.
>
>
>
> thank you
>
>
>
> On Wed, Sep 20, 2023 at 11:06 AM Tim Thomas <tthomas@thekey.com> wrote:
>
> Hi Sumira,
>
>
>
> Unfortunately I no longer have access.  I’m sorry.
>
>
>
>
>
>
>
> *Tim Thomas Sr.*
>
> *514: 726 7647*
>
>
> tthomas@thekey.com
>
>
>
>
>
>
>
>
>
>
>
> On Sep 20, 2023, at 11:02 AM, Timothy Thomas <tt@thekey.com> wrote:
>
>
>
> Adding Tim Sr. He says you should be able to unlock with the Authenticator…
>
>
>
> On Wed, Sep 20, 2023 at 10:53 AM Sumira Suthesan <
> sumira.suthesan@thekey.com> wrote:
>
> Hi Tim,
>
>
>
> I tried logging in once to CAFT, it says too many login attempts.
>
>
>
> Are you able to unlock the account?
>
>
>
> <image.png>
>
>
>
> *Thanks,*
>
> *Sumira Suthesan*
> Accounts Receivable Specialist
>
> T: 438-230-3887 ext.1070006
> www.TheKey.com
> <https://urldefense.com/v3/__http:/www.thekey.com/__;!!EMO4MOU!_3Be78rO7ESF1dv87m6PlgvLrLNRb330K0GE-JtVPsunxjWvFxNWGFt8S7dMghcj5ilVJnvNbe-0Lk9yahQViQ$>
> [image: TheKey]
>
>
>
>
>
> On Wed, Sep 20, 2023 at 7:47 AM Timothy Thomas <tt@thekey.com> wrote:
>
> Who's going to handle John's question? I don't have access to this data.
> Thanks
>
>
>
> On Mon, Sep 18, 2023 at 10:50 AM John Janiga <john.janiga@thekey.com>
> wrote:
>
> Hello Team,
>
>
>
> I emailed client contact Sherry Ann copies of the outstanding invoices
> remaining on account. ( attached for reference )
>
>
>
> She stated to me that all invoices were paid and that I should not reach
> out with any fraudulent invoices again.
>
>
>
> Can we confirm if these invoices were paid ?
>
>
>
> Thank you!
>
>
>
> *John Janiga*
>
> Senior Accounts Receivable Specialist
> *john.janiga@thekey.com <john.janiga@thekey.com>*
>
> *408-647-7538 *
>
> *TheKey.com
> <https://urldefense.com/v3/__https:/www.thekey.com/__;!!EMO4MOU!_3Be78rO7ESF1dv87m6PlgvLrLNRb330K0GE-JtVPsunxjWvFxNWGFt8S7dMghcj5ilVJnvNbe-0Lk-qnOhfyw$>*
>
> [image: TheKey]
> <https://urldefense.com/v3/__https:/homecareassistance.com/__;!!EMO4MOU!_3Be78rO7ESF1dv87m6PlgvLrLNRb330K0GE-JtVPsunxjWvFxNWGFt8S7dMghcj5ilVJnvNbe-0Lk8krTdKhg$>
>
>
>
>
>
>
> --
>
> *Tim Thomas*
>
> Head of Canada Division
>
> *Please note my email has changed:*
>
> tt@TheKey.com <tt@thekey.com>
>
> (514) 591-9387
>
> *TheKey.ca
> <https://urldefense.com/v3/__https:/www.thekey.ca/__;!!EMO4MOU!_3Be78rO7ESF1dv87m6PlgvLrLNRb330K0GE-JtVPsunxjWvFxNWGFt8S7dMghcj5ilVJnvNbe-0Lk_ft0aK-Q$>*
>
> [image: TheKey]
> <https://urldefense.com/v3/__https:/www.thekey.com/__;!!EMO4MOU!_3Be78rO7ESF1dv87m6PlgvLrLNRb330K0GE-JtVPsunxjWvFxNWGFt8S7dMghcj5ilVJnvNbe-0Lk-qnOhfyw$>
>
>
>
>
>
>
> --
>
> *Ali Malik*
>
> Manager - Financial Operations
>
>
>
> This communication, including any attachments, is intended for the use of
> the addressee and may contain information that is privileged and
> confidential. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, copying or disclosure
> of this communication, in whole or in part, by anyone other than the
> intended recipient(s) is strictly prohibited and may result in liability
> for breach of confidential information. If you have received this
> communication in error, please notify us immediately, delete this
> communication from all data storage devices and destroy all hard copies.
> While we make every effort to ensure all information provided to you is
> accurate and complete, errors or omissions sometimes occur. SCU reserves
> the right to correct errors or omissions contained in this communication.
> The individual sender and Steinbach Credit Union take no responsibility for
> any viruses that may have affected this email and/or attachment(s).
> Employee emails that do not conform to the rules set out in Steinbach
> Credit Union’s Computer Usage Agreement are deemed to be outside the course
> of employment and SCU does not accept responsibility or liability for such
> emails. Thank you.
>
>
>
>
> --
>
> *Ali Malik*
>
> Manager - Financial Operations
>
>
>
> This communication, including any attachments, is intended for the use of
> the addressee and may contain information that is privileged and
> confidential. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, copying or disclosure
> of this communication, in whole or in part, by anyone other than the
> intended recipient(s) is strictly prohibited and may result in liability
> for breach of confidential information. If you have received this
> communication in error, please notify us immediately, delete this
> communication from all data storage devices and destroy all hard copies.
> While we make every effort to ensure all information provided to you is
> accurate and complete, errors or omissions sometimes occur. SCU reserves
> the right to correct errors or omissions contained in this communication.
> The individual sender and Steinbach Credit Union take no responsibility for
> any viruses that may have affected this email and/or attachment(s).
> Employee emails that do not conform to the rules set out in Steinbach
> Credit Union’s Computer Usage Agreement are deemed to be outside the course
> of employment and SCU does not accept responsibility or liability for such
> emails. Thank you.
>
> This communication, including any attachments, is intended for the use of
> the addressee and may contain information that is privileged and
> confidential. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, copying or disclosure
> of this communication, in whole or in part, by anyone other than the
> intended recipient(s) is strictly prohibited and may result in liability
> for breach of confidential information. If you have received this
> communication in error, please notify us immediately, delete this
> communication from all data storage devices and destroy all hard copies.
> While we make every effort to ensure all information provided to you is
> accurate and complete, errors or omissions sometimes occur. SCU reserves
> the right to correct errors or omissions contained in this communication.
> The individual sender and Steinbach Credit Union take no responsibility for
> any viruses that may have affected this email and/or attachment(s).
> Employee emails that do not conform to the rules set out in Steinbach
> Credit Union’s Computer Usage Agreement are deemed to be outside the course
> of employment and SCU does not accept responsibility or liability for such
> emails. Thank you.
>