This is a multipart message in MIME format. ------=_NextPart_000_0010_01DAD82E.EFF4E430 Content-Type: multipart/alternative; boundary="----=_NextPart_001_0011_01DAD82E.EFF4E430" ------=_NextPart_001_0011_01DAD82E.EFF4E430 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Madonna, =20 We=E2=80=99re trying to resolve the Oakville credit card charges below = for 2024. The lease expired December 31, 2023, and shouldn=E2=80=99t = have had any charges in 2024. Cheryl has stated that there use to be a = Regus lease in Toronto that was being charged to her credit card, but = there has not been a Regus lease in Oakville. Can you confirm? Also, = would you have the contact information for RGN Management? Maybe we can = ask them about these charges.=20 =20 =20 Thank You, =20 Shavon Brown Senior Accountant (870) 293-6661 ext.790009 El Dorado, AR TheKey.com =20 =20 From: Timothy Thomas =20 Sent: Tuesday, July 16, 2024 1:28 PM To: Cheryl Cartwright Cc: sara.stuhlsatz@thekey.com; Daniel Barakat = ; Timon Page ; = charlashavon.brown@thekey.com Subject: Re: Oakville Charges =20 If you believe we were overcharged then we should most definitely = pursue.=20 =20 On Tue, Jul 16, 2024 at 12:35=E2=80=AFPM Cheryl Cartwright = > wrote: The only Regus space we ever booked was for Toronto and those charges = went through my credit card and were arranged by Madonna. I don't recall = there ever being a regus space arranged for Oakville and certainly not = paid for by Oakville.=20 =20 Perhaps check with Madonna but I can't see this having any relation to = the lease at Old Bronte Road.=20 =20 Cheryl =20 On Tue, Jul 16, 2024 at 1:17=E2=80=AFPM > wrote: Hi Tim & Cheryl, =20 Thanks for your quick responses! =20 Shavon and I=E2=80=99s understanding is that the Oakville lease, 2525 = Old Bronte Road, belonged to the VGR landlord. These credit card charges = appear to be paid to RGN Management BC, which I believe is a Regus = company. =20 Since these charges went past the lease=E2=80=99s expiration date, that = caught our attention. However, the last charge was in May24 since the = credit card accounts have now been canceled. I don=E2=80=99t believe = this will be an issue going forward, but wanted to bring up in case = anyone had info and wanted to look at getting refunded if we were = incorrectly charged.=20 @Timothy Thomas =E2=80=93 I will leave it up to = you if it=E2=80=99s worth pursuing or not. =20 Thank you! Sara Stuhlsatz Accounting Manager (620) 240-9375 Wichita, KS TheKey.com =20 =20 =20 =20 From: Timothy Thomas tt@thekey.com>=20 Sent: Tuesday, July 16, 2024 6:30 AM To: Cheryl Cartwright = ccartwright@thekey.com> Cc: Daniel Barakat = daniel.barakat@thekey.com>; Timon Page = timon.page@thekey.com>; = charlashavon.brown@thekey.com; = sara.stuhlsatz@thekey.com Subject: Re: Oakville Charges =20 This is the Oakville Scotia card.=20 =20 Unfortunately I can=E2=80=99t speak to the transaction or their = validity. Have we reached out to the lan