Re: Policies for Application - IT [PRIVILEGED AND CONFIDENTIAL]

From
Timon Page <timon.page@thekey.com>
To
Terrence Vetter <terrence.vetter@thekey.com>
CC
Nina Kani <nkani@thekey.com>, Timothy Thomas <tt@thekey.com>, Gabriel La <it@thekey.com>, Tammi Franzese <tammi.franzese@thekey.com>, Melissa Reyes <melissa.reyes@thekey.com>
Date
Thu, 5 Jun 2025 11:52:39 -0400
Folder
INBOX
--0000000000001a7ef50636d51b12 Content-Type: multipart/alternative; boundary="0000000000001a7ef30636d51b11" --0000000000001a7ef30636d51b11 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Terrence! Best regards, * Timon Page * General Manager, Ontario *Please note my email address has changed:* timon.page@thekey.com Mobile: (437) 223-0841 TheKey.com On Thu, Jun 5, 2025 at 11:22=E2=80=AFAM Terrence Vetter wrote: > My apologies.. You are correct. SaaS is the proper terminology > Thanks , Terrence > > > On Thu, Jun 5, 2025 at 10:50=E2=80=AFAM Timon Page wrote: > >> Hey Terrence >> >> I am inputting the answers to the Ontario tenders portal form and I just >> wanted to clarify something. There is repeated reference to SASS but I a= m >> assuming it is a typo and what you meant was SaaS, correct? >> >> Best regards, >> * Timon Page * >> General Manager, Ontario >> *Please note my email address has changed:* >> timon.page@thekey.com >> Mobile: (437) 223-0841 >> TheKey.com >> >> >> >> On Wed, Jun 4, 2025 at 11:32=E2=80=AFAM Terrence Vetter > terrence.vetter@thekey.com> wrote: >> >>> Hi Nina, >>> >>> Any thoughts on how you want to answer this? >>> >>> Tim, >>> At a high level HIPAA audits include the below: >>> [image: image.png] >>> >>> Thanks , Terrence >>> >>> >>> On Tue, Jun 3, 2025 at 4:07=E2=80=AFPM Timon Page wrote: >>> >>>> I agree. What is the auditing process for HIPAA? >>>> >>>> Best regards, >>>> * Timon Page * >>>> General Manager, Ontario >>>> *Please note my email address has changed:* >>>> timon.page@thekey.com >>>> Mobile: (437) 223-0841 >>>> TheKey.com >>>> >>>> >>>> >>>> On Tue, Jun 3, 2025 at 3:32=E2=80=AFPM Terrence Vetter >>> terrence.vetter@thekey.com> wrote: >>>> >>>>> I have to defer to Nina on this section as these questions are >>>>> specifically talking about PHIPA and my concern is around Clearcare's >>>>> logs and the lack of availability of these logs for us to monitor. >>>>> >>>>> We cannot audit Clearcare logs and there is no process in place to >>>>> monitor and track all access to PHI in Clearcare. >>>>> I am not sure how you would like to answer this? >>>>> If we answer no on these questions I am afraid of the impact of >>>>> submitting this questionnaire. >>>>> >>>>> >>>>> Thanks , Terrence >>>>> >>>>> >>>>> On Tue, Jun 3, 2025 at 9:16=E2=80=AFAM Timon Page >>>>> wrote: >>>>> >>>>>> Morning Terrence >>>>>> >>>>>> Thanks for this. I have done a deeper dive into section 4: Electroni= c >>>>>> Audit Logging as it seems that the document I sent over from Tala Ba= rakat >>>>>> wasn't sufficient enough for you to feel confident on answering the >>>>>> questions. We do not have an electronic audit process in place at th= e >>>>>> office level. If other offices are performing these, I would very mu= ch like >>>>>> to know the procedure involved. However, as the vast majority of the >>>>>> applications we use are implemented at a corporate level, with admin= access >>>>>> restricted

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