--000000000000c84cb4060a11619a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim. Let me take a look and I'll let you know if I have any questions. C On Mon, Nov 13, 2023 at 12:08=E2=80=AFPM Timothy Thomas wro= te: > Hi Chris, > > As Canada prepares to shift back to the local leader model I've identifie= d > a few personnel changes that will ensure we can deliver a high quality, "= in > person" care model across the country. Here are my recommendations for ea= ch > market. > > *Montreal* - 114 Clients > > Joey Taylor will take the lead as General Manager. Wendy Loper has been > hired to replace Dominique Jacobs who remains on a leave of absence for t= he > foreseeable future. Desiree Aranjo, who resides in Toronto, will move to > that team. We have identified a replacement, Kim McConnel, who can start > asap. Position to be opened in Workday. > > Current Model Current Title New Model New Title > Joey Taylor Regional Solutions Joey Taylor General Manager > Maria Licoudis Success Maria Licoudis Client Care > Dominique Jacobs (on-leave) Success Wendy Loper Client Care > Melissa Caltagirone Staffing Kim McConnel Client Care > Nikita Moreau Staffing *Dominique Jacobs (on-leave)* *Client Care* > Carolyn Daoust Ambassador Melissa Caltagirone Staffing > Desiree Aranjo Solutions Nikita Moreau Staffing > Total 7 Carolyn Daoust Ambassador > Total 7 > > *Greater Toronto* - 114 Clients > > Cheryl Cartwright will assume the role of General Manager. I'm concerned > that she has not bought into the new model and recommend that we look to > upgrade. I would like to use a headhunter to identify a new leader for > Greater Toronto that has experience working in both public and private ho= me > care. Desiree Aranjo will replace Taylor Cleland who will be terminated. = We > are looking to upgrade Allison Brennan and Poulami Shah but have yet to > find suitable candidates. > > Current Model Current Title New Model New Title > Cheryl Cartwright Regional Success Cheryl Cartwright General Manager > Allison Brennan Success Allison Brennan (on PIP) or upgrade Client Care > Poulami Shah Success Poulami Shah or upgrade Client Care > Tyler Ferguson Staffing Tyler Ferguson Employee Care > Amrita Veena Staffing Amrita Veena Employee Care > Kathryn Nestor Ambassador Kathryn Nestor Employee Care > Taylor Cleland Solutions Desiree Aranjo Client Care > Total 7 Total 7 > > *Winnipeg* - 44 Clients > > Chuck Terlesky will take over as General Manager for both the Winnipeg an= d > Calgary markets and will spend time in each. Dennis Fancy will continue t= o > support intake across western Canada until we can hire another client car= e > manager in Vancouver. Once this has been completed, he will become a hybr= id > sales / client care manager for the Winnipeg market. As caregiver support > functions for Winnipeg are currently managed in Calgary, I recommend hiri= ng > an Employee Care Manager to support local operations. As revenue grows we