Re: Salesforce Issue - 3rd request

From
Aaron Baik <salesforcesupport@homecareassistance.com>
To
akunnath@thekey.com
CC
tt@thekey.com
Date
Fri, 05 Aug 2022 09:03:59 +0000
Folder
INBOX
----==_mimepart_62ecdcff88fbb_1ee2aeb5ea7fac0144589b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Angie,=C2=A0 I have fixed the issue. I apologize for that. If= you go to the Accounts tab then go to Active Client Accounts - Waterloo,= you should now see all of them. Thanks,=C2=A0 Aaron Baik = = = On Tue, 2 Aug at 11:56 AM , Angie Kunnath wrote: Hi Aaron, = I can update the field in Salesforce. I see most client accounts for Oak= ville, but only two populate for Waterloo. Is this an easy fix? = = = = = = = = Angie Kunnath = = = Home Care Assistance -=C2=A0Serving Oakville, Mississauga, Burlington, Wa= terloo & Wellington region = = = 375 University Ave E, Waterloo, ON, N2K3M7 Tel:=C2=A0519-954-2111 = 2525 Old Bronte Rd, Suite 212, Oakville, ON,=C2=A0L6M 4J2 Tel: 905-337-1= 200 = = = = = = = Champions of Aging Well = = = www.HomeCareAssistanceWaterloo.ca www.HomeCareAssistanceGuelph.ca www.Hom= eCareAssistanceOakville.ca www.HomeCareAssistanceMississauga.ca = = = = = = Visit our Website Read our Mission = Balanced Care Method = Hospital to Home Care = Review our Book Series = Cognitive Therapeutics = Our Recent Press = Connect on LinkedIn = Read our Reviews = = Watch our Videos Subscribe to our Blog = = = = = = = = = On Tue, Aug 2, 2022 at 11:41 AM Aaron Baik wrote: = = = = = Hi=C2=A0Angie,=C2=A0 = = Can you please try to update the Client Care manager field again? Please= let me know if that changes it for you? = = = Thanks,=C2=A0 = = Aaron Baik = = = = = = = On Tue, 2 Aug at 11:36 AM , Aaron Baik wrote: = = Hi=C2=A0Angie,=C2=A0 = = I am looking into this for you and once I have a resolution, I can give = you an ETA. = = = Thanks,=C2=A0 = = = = = = = = = On Tue, 2 Aug at 11:26 AM , Angie Kunnath wrote: Hello team, = I can still not review all client accounts for my locations in Salesforc= e. In addition, now I am not allowed to update Care managers on client re= cords. Please see the screenshot below. Let me know what the ETA is=C2=A0= on fixing the issue. = = = = = = = Regards, = = = Angie Kunnath = = = Home Care Assistance -=C2=A0Serving Oakville, Mississauga, Burlington, Wa= terloo & Wellington region = = = 375 University Ave E, Waterloo, ON, N2K3M7 Tel:=C2=A0519-954-2111 = 2525 Old Bronte Rd, Suite 212, Oakville, ON,=C2=A0L6M 4J2 Tel: 905-337-1= 200 = = = = = = = Champions of Aging Well = = = www.HomeCareAssistanceWaterloo.ca www.HomeCareAssistanceGuelph.ca www.Hom= eCareAssistanceOakville.ca www.HomeCareAssistanceMississauga.ca = = = = = = Visit our Website Read our Mission = Balanced Care Method = Hospital to Home Care = Review our Book Series = Cognitive Therapeutics = Our Recent Press = Connect on LinkedIn = Read our Reviews = = Watch our Videos Subscribe to our Blog ----==_mimepart_62ecdcff88fbb_1ee2aeb5ea7fac0144589b Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi=C2=A0Angie,=C2=A0 I have fixed the issue. I apologize for that. If you go = to the Accounts

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