--000000000000c6499805ec0fd254 Content-Type: text/plain; charset="UTF-8" Hi Tim, Had a really nice time visiting team Canada this week - next trip I'll get to Montreal. You guys have a great team and it's nice to see the connectedness across ops and sales. One thing I was confused by is hearing that there is a new process whereby we are requiring signed agreements prior to doing assessments. Did I hear that correctly? Unfortunately Canada's lead -> start is already lagging the rest of the network, so hoping we can focus on removing conversion friction. Thx Matt -- Matt Neal Chief Development Officer * Please note my email has changed: * mneal@thekey.com (925) 285-2599 TheKey.com [image: TheKey] --000000000000c6499805ec0fd254 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Had a really nice time visiting= team Canada this week - next trip I'll get to Montreal. You guys have = a great team and it's nice to see the connectedness=C2=A0across ops and= sales. One thing I was confused by is hearing that there is = a new process whereby we are requiring signed agreements prior to doing ass= essments. Did I hear that correctly? Unfortunately=C2=A0Canada's lead -= > start is already=C2=A0lagging the rest of the network, so hoping we ca= n focus on removing conversion friction. Thx = Matt -- Matt Neal Chief Development Officer Please note my email has changed: mneal@thekey.com (925) 285-2599 T= heKey.com --000000000000c6499805ec0fd254--