Phone AX tonight if possible - SOC potential FAST START tom night - Justina Bricka - Parc Provence

From
Maria Prudhont <mprudhont@thekey.com>
To
stlouis-intake@thekey.com, Emily Swackhamer <emily.swackhamer@thekey.com>, Sarah Tenny <sarah.tenny@thekey.com>, Timothy Thomas <tt@thekey.com>, Christopher Reese <christopher.reese@thekey.com>, Cristal Munoz <cmunoz@thekey.com>, Maria Prudhont <mprudhont@thekey.com>, Katie May <katie.may@thekey.com>
Date
Sun, 6 Apr 2025 15:33:43 -0700
Folder
INBOX
--0000000000002e9c93063223b7fb Content-Type: text/plain; charset="UTF-8" *Next Steps: **CSM/GM/HCL to call and introduce yourself and confirm the intake assessment/consultation. Please 'reply all' to this email to confirm receipt of this request and who will be completing the assessment. * *** Please make sure to update Salesforce with yourself as the Opportunity Owner.*** *Contacts:* - Lou Horwitz - 636 219 9932 *Referral Source*: Park Provence @Katie May *SF Link*: - https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000Mb5yXYAR/view?ws=%2Flightning%2Fr%2FCase%2F500UH00000RWJ6RYAX%2Fview *Preferred Assessment Date and Type*: Phone AX - if you can call tonight great of not tomorrow morning is ok *Person Performing Assessment*: TBD *Assessment Address:* - SNF Parc Provence - 605 Coeur De Ville Dr, Creve Coeur, MO 63141 *Home Address*: - SNF Parc Provence - 605 Coeur De Ville Dr, Creve Coeur, MO 63141 *Summary and Care Needs*: - Mother - Justina Bricka - Lou Horwitz - 636 219 9932 - - DX Craniotomy - 82 and conservative - She gets frightened when someone shows up with tattoos on the face - Repositioned every 2 hours and changed every 2 hours. Family wants someone to advocate and someone to document activities in the notebook that they have in the room. - They must be proactive in asking facility staff to reposition and change her - if they are unable to or refuse - family asked to also document it - charting every 2 hours is REQUIRED - They currently have an agency but the People they send have not being showing up, not consistent and not a good fit for mom - She Has bedsores and she needs to be repositioned every 2 hours - and check to be changed every 2 hours - this is very important to the family - Caregiver MUST be able to report the night's activities to the son when he calls - Justona is bedridden - make sure she does not attempt to get up - redirection and attempt to calm her down - Reliability is very very important - looking for mature and experienced caregivers (per family she seems to get along with experienced caregivers 25-45 and someone who is technologically savvy. - MUST document in notebook documentation even when facility refuses or cannot send someone to assist with changing and repositioning - they want an advocate - Please be alert - Allergies - None - Diet restrictions - tube feeding facility is responsible - NPO - nothing by mouth - Subject to availability *Quoted*: - $36-$40 - range quoted final rate tbd at AX *Potential schedule for first two weeks of care*: - 9pm to 7am every night *Preferred start date*: - SOC - Asap *Keys to Success*: FEMALE CAREGIVERS ONLY with no exposed tattoos please - No male caregivers allowed in her room Call tonight if you can - *Warmest Regards, MARIA PRUDHONT* REGIONAL INTAKE MANAGER NATIONWIDE *DIRECT: 424-334-0764CELL: 310.713.8530OFFICE: 626.773.4490 (After hours & weekends)* *Please note my email has changed:* *mprudhont@thekey.com* *WEBSITE:* TheKey.com [image: 

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