--00000000000062b7e80622e4b7f3 Content-Type: multipart/alternative; boundary="00000000000062b7e70622e4b7f2" --00000000000062b7e70622e4b7f2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Alexandre! The hours are substantially lower than originally anticipated, but it still might be interesting! @timothy I know that Joey is away at the moment. Thoughts on whether you want to proceed with this? Sandra On Tue, Sep 24, 2024 at 4:57=E2=80=AFPM Nomade RH wr= ote: > Hi Sandra, Tim and Joey, > I have analyzed the tender #24-2413-AO-S. Here=E2=80=99s the relevant inf= ormation > (there=E2=80=99s a lot!): > > - *Purpose of the call for tenders:* The acquisition of a 24/7 nurse > on-call service for users of the CISSS de la Mont=C3=A9r=C3=A9gie-Oues= t (CISSSMO); > - *Additional details on the requirement:* > > The CISSSMO has more than 128 points of service and partners, and covers = a > territory of 3,727 km2: > The service provider will have to provide a medical assistance service to > vulnerable users served by home support, including RPAs, RI-RTFs and CLSC > routine services under the responsibility of the CISSSMO. > This service provides telephone or in-person assistance in users' homes. > The aim of this service is to prevent users from having to go to the > emergency department when the problem can be solved by alternative means. > The service provider must make available one (1) nurse on call (evening > and night) to provide medical assistance outside the hours during which t= he > CISSSMO employees provide the service. This nurse must have a minimum of = a > DEC in nursing and have held a valid permit to practice from the OIIQ for > at least one (1) year. > The present mandate is to provide a turnkey on-call service, mainly > evening and night shifts, in the CISSSMO territory. The service provider > may also be called upon to provide on-call services for day shifts. > The service is provided as follows: > > - A user registered with the 24/7 service contacts the CISSSMO 24/7 > call center when he or she requires medical assistance; > - The call is answered by a CISSSMO nurse; > - If the problem is not resolved at this stage, the call is > transferred to the general number of the service provider, who will di= rect > the call to their on-call resource; > - If the service provider's resource is unable to help the user > remotely, a visit to the user's home may be necessary to resolve the > situation; > - Following each intervention (remote or in-home), the resource must > report on the actions taken with the user. > > The on-call nurse will therefore have to visit users' homes, as well as > private residences for the elderly (RPA) and intermediate and family-type > residences (RI-RTF). > Here are just a few of the reasons to visit user=E2=80=99s homes: > > - Changes in the user's condition requiring a clinical assessment; > - Equipment breakdown; > - Need for catheter change; > - Support for VAC pump or