----==_mimepart_6810cec8c5966_1ee3faf4ecf38741234956b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Maryham,=C2=A0 I just confirmed, your accounts have been updated t= o reflect the proper domain. You should be able to login to Gmail using y= our new e-mail address: maryham.lesvesque@thekey.com. The password will b= e the password you created while activating your JumpCloud account. Once = logged in, please be sure to setup the 2-Step Authentication, as Google w= ill automatically disable your account if this is not activated.=C2=A0 P= lease let me know once you have been able to login, or if you encounter a= ny further trouble.=C2=A0 Thank you, Aaron Worob Network/Systems = Administrator aaron.worob@thekey.com = = On Mon, 28 Apr at 2:56 PM , Aaron Worob wrote:= = = Hi Maryham,=C2=A0 = = I see some fairly major issues with your account, and the way it was pro= visioned is outside of our normal procedure. I reached out to our HR depa= rtment, so they can fix things on their end, and once that is completed I= will work with you to confirm everything.=C2=A0 = = You may receive another e-mail from JumpCloud, as I believe your JumpClo= ud profile will need to be re-created as well. Feel free to activate the = account by creating a password. Once we have everything completed on our = end, I will update you further.=C2=A0 = = = = = Thank you, = Aaron Worob = Network/Systems Administrator = aaron.worob@thekey.com = = = = = On Mon, 28 Apr at 1:29 PM , Maryham Lesvesque wrote: = Hi, = = My name is Maryham Levesque, and I work for Lifeguard Health. Timothy Tho= mas submitted a request for me to receive a The Key=C2=A0email address. = = I received a link from JumpCloud to create my account; however, the email= address assigned to me is my already active work email (mlevesque@joinli= feguard.com), and it is not functioning properly. = I'm wondering if there might have been a mistake, and if I was actually s= upposed to be assigned an email address ending in @thekey.ca=C2=A0instead? = = Could you please look into this for me? = = Thank you very much for your help! = = Best regards, = = = = = = = = = = = = Maryham Levesque=C2=A0 = = Registered Nurse = = Toll-free: (888) 667-1224 = = Direct line: 438-799-4409=C2=A0 = = mlevesque@joinlifeguard.com = = Schedule a meeting = = = = = =C2=A0 ----==_mimepart_6810cec8c5966_1ee3faf4ecf38741234956b Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Maryham,=C2=A0 I just confirmed, your accounts have been updated to ref= lect the proper domain. You should be able to login to Gmail using your n= ew e-mail address: maryham.lesvesque@thekey.com . The password will be the p= assword you created while activating your JumpCloud account. Once logged = in, please be sure to setup the 2-Step Authentication, as Google will aut= omatically disable your account if this is not activated.=C2=A0 Pl= ease let me know once you have been able to login, or if you enc