--000000000000c246fd0629181bc0 Content-Type: multipart/alternative; boundary="000000000000c246fb0629181bbf" --000000000000c246fb0629181bbf Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok great! Thanks, Tim! On Thu, Dec 12, 2024 at 2:55=E2=80=AFPM Timothy Thomas wrot= e: > Good to hear. Yes I=E2=80=99m aware of that issue in Milwaukee, I=E2=80= =99ve discussed it > at length with the GM and CSM. There seems to be a lot of price sensitivi= ty > in the market. Ive reinforced our differentiators and we=E2=80=99ve gotte= n the > minimum price reduced to $35. Hopefully that begins to show in the data. > > Noted for Gayle. > > Thanks! > > On Thu, Dec 12, 2024 at 2:07=E2=80=AFPM Cristal Munoz = wrote: > >> Hi Tim, >> Aretha has actually improved quite a bit. Even in just looking at her >> overall lead to SOC. For reference, she was originally sitting at 5% and >> has jumped to 16%. >> Feedback on Milwaukee - Sounds like leads are getting stuck at the >> assessment completed stage and the client isn't starting care after >> assessment with Client Success. >> >> As for Gayle, she is currently at our bottom 4. Gayle is aware of this. >> Previously her concerns were with Chicago being strict about what they w= ere >> willing to take on. However, she knows the expectation is for her schedu= led >> and completed assessments to improve in the coming weeks now that she is >> assisting other locations. >> >> >> [image: image.png] >> >> >> On Thu, Dec 12, 2024 at 12:41=E2=80=AFPM Timothy Thomas = wrote: >> >>> Hi Cristal, >>> >>> I see the metrics aren't stellar for either Aretha no Gayle in the >>> midwest. Do you have any feedback to share on their performance or perh= aps >>> ways in which we can partner to improve? >>> >>> Thanks! >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Midwest & Canada Divisions | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> >> >> -- >> >> Sincerely, >> >> Cristal Munoz >> >> *Inside Sales Manager* >> >> Please note my email has changed: >> >> cmunoz@thekey.com >> >> TheKey.com >> >> >> --=20 Sincerely, Cristal Munoz *Inside Sales Manager* Please note my email has changed: cmunoz@thekey.com TheKey.com --000000000000c246fb0629181bbf Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Ok great! Thanks, Tim! On Thu, Dec 12, 2024 at 2:55=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Good to hear. Yes I=E2= =80=99m aware of that issue in Milwaukee, I=E2=80=99ve discussed it at leng= th with the GM and CSM. There seems to be a lot of price sensitivity in the= market. Ive reinforced our differentiators and we=E2=80=99ve gotten the mi= nimum price reduced to $35. Hopefully that begins to show in the data.=C2= =A0 Noted for Gayle.=C2= =A0 Thanks! On Thu, = Dec 12, 2024 at 2:07=E2=80=AFPM Cristal Munoz < cmunoz@thekey.com > wrote: Hi Tim,=C2=A0 Aretha has actually improved= quite=C2=A0a bit. Even in just looking at her overall lead to SOC. For