--0000000000000c256205eb4ec820 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Per the compensation team Client Success Mgr range is $52.1 to $72.9. Shawntel's current comp is $70K, she received a 4.4% increase in August 2022. Average salary for client success managers in Canada is $65K. Tim - are there any other client success mangers on the team that are nurses? Since she is a nurse (LPN), we can likely go slightly higher than the max of the range. On Tue, Oct 18, 2022 at 8:58 AM Timothy Thomas wrote: > She is an LPN, according to the range I received, which is 52k to 73k > (which I think is low for Canada) she's already towards to top end. > > On Mon, Oct 17, 2022 at 10:46 PM Angie Markwell > wrote: > >> Sorry typing on my phone - >> >> On Mon, Oct 17, 2022 at 8:23 PM Angie Markwell >> wrote: >> >>> How does her salary fit i. The structure Dawn - is she low- mid - high? >>> >>> Sent from Angie's iPhone >>> >>> On Oct 17, 2022, at 1:40 PM, Timothy Thomas wrote: >>> >>> =EF=BB=BF >>> Hi Dawn and Angie, >>> >>> Shawntel Sousa in our Calgary office has received a verbal offer for >>> $80k (she is at 70k now) from Home Instead. She informed her boss of th= e >>> offer this morning and has a meeting with the owner later this week. >>> >>> My opinion is that we should not wait for a written offer and match thi= s >>> right away. Shawntel is a strong success manager. She has recently seen= two >>> of her coworkers RIF'd in the last month and is already on edge. If we = lose >>> her for 10k it will take months to hire/train her replacement and we wi= ll >>> likely have to pay a higher salary regardless. >>> >>> On a side note, there are not enough hours in the Calgary office for he= r >>> to meet the minimum client success manager incentive. Shawntel has 41 >>> clients and approximately 4000 hours under management. >>> >>> I recommend we proceed with the raise, perhaps position it as a stay on >>> bonus that is reimbursable should she leave within the next 12 months. >>> >>> Please let me know your thoughts as I would like to address this right >>> away. >>> Thank you >>> Tim >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >>> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --0000000000000c256205eb4ec820 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Morning Per the compensation t= eam Client Success Mgr range is $52.1 to $72.9.=C2=A0 Shawntel's curren= t comp is $70K, she received a 4.4% increase in August 2022. Average salary= for client success managers in Canada is $65K. Ti= m - are there any other client success mangers=C2=A0on the team that are nu= rses? Since she is a nurse (LPN), we can likely go slightly higher=C2=A0tha= n the