--000000000000de951506241d347d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning everyone, In preparation for the Growth WBR later today, below is a link to the draft presentation deck that will help guide the conversation. The deck has data slides updated for the most recent week (9/30 through 10/6) and includes some insights we have added to help drive the conversations. We are still working on adding additional insights, so expect additions throughout the morning. The deck is shared in "Commenter" mode, which will allow you to add comments. Please feel free to tag me in your comments if you have any questions or would like my team to follow up on any data items. Below is an outline of the deck and definitions of the metrics. East Growth Metrics WBR *Slides:* *Actions from Last Wee*k - this will include action items to review from the prior week (blank for this first week) *Division Summary *- Funnel metrics for the region trended (From Growth Pillar Dashboard) *RDBD Section* - Several slides showing B2B and HCL performance by RDBD regions/areas *Prospective Client Acquisition Stack* - site level R&S with funnel metrics Lead =3D # of leads created in the week % LT Leads =3D % of leads created in the week that are intended Tier 1 and Tier 2 Opportunities =3D # of opportunities created in the week % LT Opportunities =3D % of opportunities created in the week that are intended Tier 1 and Tier 2 AX Completed =3D # of assessments completed in the week SOC =3D # of client starts in the week % LT Intention SOC =3D % of client starts in the week that are intended Tie= r 1 and Tier 2 *Stale Prospective Client Stack* - Leads and Opportunities lacking follow up items Stale Leads =3D # of leads created in week that are in the status =E2=80=9C= New Lead=E2=80=9D OR have an open status but do not have a future scheduled task % of Total Leads =3D # of stale leads in week / # of total leads created in week Stale Opportunities =3D # of opportunities created in week that have an ope= n status but do not have a future scheduled task % of Total Opps =3D # of stale opps in weeks / # of total opps created in w= eek *Client Retention Stack* - how well are we retaining our clients (> 30 days= ) SOC =3D starts from 4 weeks from review week LT Actual =3D from the starts from 4 weeks ago, the # that ended up a LT client % LT Actual =3D % of LT actual / SOC Intended ST =3D # of the starts from 4 weeks ago that intended to be ST and turned out to be ST Unintended ST =3D # of the starts from 4 weeks ago that did not intended to be ST but turned out to be ST *Revenue Stack* - revenue and other related metrics Revenue =3D shift revenue generated in week Billed hours =3D sum of hours with billable revenue in week Census =3D count of unique clients with a billed shift in week Client Rate - New Client =3D Effective bill rate (revenue/hours) for client= s with their first shift in the last 30 days Client Rate - Census =3D Effective