--000000000000edfa2205f45d4218 Content-Type: text/plain; charset="UTF-8" Hi, Cheryl. Passing off the detractor below in order to initiate next steps and contacting the POC directly. Thank you! On Fri, Feb 10, 2023 at 7:14 AM Medallia wrote: > Client Name: Barbara Grant > > CC ID: 1000000000047044 > > Primary Contact: Barbara Grant > > PC Contact Info: barbara.grant@shaw.ca / > > Survey Delivery: Email > > > Division: Canada > > Business Unit: Calgary > > Tenure: Less Than 4 Weeks > > Actual Customer Segment: Elephant > > Stated Customer Segment: Turtle > > Survey: SOC Survey 2 > > Main Score: 6 > > Comments: had an unsatisfactory caregiver. office knows this. finding the > service very expensive now Emily caregiver is 10/10. Office is fairly > responsive > > > Please click here to see the full survey response and learn more about the > client: https://hca.medallia.com/hca/respInvForm.do?surveyid=202377 > --000000000000edfa2205f45d4218 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, Cheryl. Passing off the detractor belo= w in order to initiate next steps and contacting the POC directly. Thank yo= u! On Fri, Feb 10, 2023 at 7:14 AM Medallia < noreply@app.medallia.com > wrote: Client Name: Barbara Grant CC ID: 1000000000047044 Primary Contact: Barbara Grant PC= Contact Info: b= arbara.grant@shaw.ca / Survey Delivery: Email Division: Canada Business Unit: Calgary Tenure: Less Than 4= Weeks Actual Customer Segment: Elephant Stated Customer Segm= ent: Turtle Survey: SOC Survey 2 Main Score: 6 Comme= nts: had an unsatisfactory caregiver. office knows this. finding the service very expensive now Emily caregiver is 10/10. Office is fairly responsive Please click here to see the= full survey response and learn more about the client: htt= ps://hca.medallia.com/hca/respInvForm.do?surveyid=3D202377 --000000000000edfa2205f45d4218--