--0000000000006b8f00062df515e0 Content-Type: multipart/alternative; boundary="0000000000006b8eff062df515df" --0000000000006b8eff062df515df Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable [image: image] 8x8: Unable to send or receive SMS messages Hi Team, *Issue Summary: * 8x8 is currently investigating an issue that is preventing some users from sending or receiving SMS messages on both the mobile and desktop applications. TheKey=E2=80=99s IT team has escalated the issue to 8x8=E2=80= =99s senior support staff with the highest priority for expedited resolution. We will continue to provide timely updates as new information becomes available. *Requested Action: * If you are experiencing this issue and have not yet reported it, please open a ticket with the IT Help Desk. You can do so by emailing *ITSupport@TheKey.com* or calling *+1 (888) 838-1955*. Reporting your issue helps us track the impact and ensures you receive direct updates. IT TheKey [image: Instagram] [image: Facebook] [image: LinkedIn] TheKey https://thekey.com/ --0000000000006b8eff062df515df Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable <td width=3D= "100%" align=3