--Apple-Mail=_95DDACC2-1D8E-495C-8025-86034F9F951C Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hello Barbara, As of today, the government of Quebec has declared a state of emergency = and decreed that all senior residences are on official lockdown and = non-essential personnel will no longer be permitted. This covers all = visitors including, family members, private attendants and natural = caregivers. It goes without saying that this will have a devastating = impact on our business where close to half our revenue is generated. To make matters worse, its impacting our sizeable staffing business = since residences in the next breath are asking the private caregivers if = they want to work directly for them at our expense. Not to mention the = challenge of holding on to clients generally, who cancel out of fear of = visitors or because family members are laid off and available to help. As an HCA franchisee, the Covid-19 pandemic is posing the most = significant threat to our business survival we=E2=80=99ve ever faced in = thirteen years. With that in mind, we are asking HCA to consider some = form of royalty relief for the duration that this crisis continues. We = are doing all that we can to streamline our operation in order to see us = through this difficult period. A temporary reduction in royalty = payments would go a long way to ensuring our long term partnership = continues and remains financially rewarding for us both. I look forward to your reply.=20 =20 Tim Thomas Home Care Assistance (Montr=C3=A9al) 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 <> Fax: 514 221 4265 <> tthomas@homecareassistance.com www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal --Apple-Mail=_95DDACC2-1D8E-495C-8025-86034F9F951C Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_B5AC609F-BDB6-4E08-904F-2804D1D8031A" --Apple-Mail=_B5AC609F-BDB6-4E08-904F-2804D1D8031A Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Hello= Barbara, As of = today, the government of Quebec has declared a state of emergency and = decreed that all senior residences are on official lockdown and = non-essential personnel will no longer be permitted. This covers = all visitors including, family members, private attendants and natural = caregivers. It goes without saying that this will have a devastating = impact on our business where close to half our revenue is = generated. To = make matters worse, its impacting our sizeable staffing business since = residences in the next breath are asking the private caregivers if they = want to work directly for them at our expense. Not to mention the = challenge of holding on to clients generally, who cancel out of fear of = visitors or because family members are laid off and available to = help. As an = HCA franchisee, the Covid-19 pandemic is posing the most significant = threat to our