Re: Overcharge

From
Cheryl Cartwright <ccartwright@thekey.com>
To
Brian Boxall <bboxall@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
2022-11-07 11:25:08
Folder
INBOX
--0000000000000e579805ece30877 Content-Type: text/plain; charset="UTF-8" It doesn't make sense the box says 8 dollars. Tim do you want to respond back to her or do you want me to? I think it's important to highlight gloves have never been 8 dollars and we have no idea why a box would say that but I'm having a hard time believing that. On Mon., Nov. 7, 2022, 11:22 a.m. Brian Boxall, wrote: > I submitted a receipt. > > I bought them from Med Supply,and invoiced the exact amount we paid. > > > > On Mon, Nov 7, 2022 at 9:14 AM Cheryl Cartwright > wrote: > >> Brian do we have a receipt for these? It seems unlikely a box of nitrile >> or latex gloves was purchased for 8 dollars. We will need to see the box >> and the receipt I think. >> >> >> >> On Mon., Nov. 7, 2022, 10:24 a.m. Cheryl Cartwright, > ccartwright@thekey.com> wrote: >> >>> I don't know anything about it. For our clients we typically don't have >>> a surcharge or premium. Perhaps it was typo? Gloves are never 8 dollars >>> though. 28 is actually fairly typical. Where would you ever find a box of >>> gloves for 8 bucks? >>> >>> On Mon., Nov. 7, 2022, 10:11 a.m. Timothy Thomas, wrote: >>> >>>> Did we charge 28 for this? >>>> >>>> ---------- Forwarded message --------- >>>> From: 'Maureen Ferley' via Winnipeg >>>> Date: Fri, Nov 4, 2022 at 8:39 PM >>>> Subject: Overcharge >>>> To: >>>> >>>> >>>> Hello, >>>> >>>> Irene Ferley was charged over $28 for a box of gloves that say $8 on >>>> them. Please look into this outrageous charge. >>>> >>>> Regards, >>>> Maureen Ferley for Irene Ferley >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> > > -- > Brian Boxall > Client Success Manager > Home Care Assistance of Winnipeg, MB > *Calgary Office: *403-301-3777 > *Winnipeg Office: *204-489-6000 > 10B-1700 Corydon Avenue > Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) > > > Join Our Newsletter > > > > Champions of Longevity > --0000000000000e579805ece30877 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It doesn&#39;t make sense the box says 8 dollars. Tim do = you want to respond back to her or do you=C2=A0want me to? I think it&#39;s important to highlight gloves= have never been 8 dollars and we have no idea why a box would say that but= I&#39;m having a hard time believing=C2=A0that.=C2=A0 On Mon., Nov. 7= , 2022, 11:22 a.m. Brian Boxall, &lt; = bboxall@thekey.com &gt; wrote: I submitted a receipt. I bought=C2=A0the= m from Med Supply,and invoiced the exact amount we paid. On Mon, Nov 7, 2022 at 9:14 AM Cheryl Cartwright &lt; c= cartwright@thekey.com &gt; wrote: Brian do we have a receipt for these= ? It seems unlikely a box of nitrile or latex gloves was purchased for 8 do= llars. We will need to see the box and the receipt I think.=C2=A0 On Mon., Nov. 7, 2022, 10:2= 4 a.m. Cheryl Cartwright, &lt; ccartwright@theke

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