--_005_YT2P288MB020271AACF367E16C36E93E6C69B2YT2P288MB0202CANP_ Content-Type: multipart/alternative; boundary="_000_YT2P288MB020271AACF367E16C36E93E6C69B2YT2P288MB0202CANP_" --_000_YT2P288MB020271AACF367E16C36E93E6C69B2YT2P288MB0202CANP_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hi Tim, I'm really sorry to write to you about this, but I noticed this morning tha= t there was an error in the hourly rate in the last 2 invoices I sent you o= n August 5 (invoices #015 and #016). The hourly rate shown on these 2 invoices should have been $110.00, as agre= ed following my email of November 17, 2023 (see attachment) and as reflecte= d in invoice #014 sent on December 31, 2023, and not $100.00. I have traced the source of this error. In our email exchange at the beginn= ing of August (see attachment) concerning the analysis and monitoring of ca= lls for tenders in other Canadian provinces, I made a typing error when I i= ndicated that I wanted to keep my current hourly rate for the preparation o= f bids. Instead of writing $110, I wrote $100. In addition, I recently added an administrative assistant to my team to ass= ist me with the clerical side of my business, including invoicing. When pre= paring the last 2 invoices, she relied on the hourly rate indicated in our = email exchange at the beginning of August. Despite having validated the las= t 2 invoices before sending them to you, I unfortunately did not catch this= error. I wanted to inform you of this situation before sending you an invoice to c= orrect this billing error. I am truly sorry for this error and the inconven= ience it may cause. I would also like to take this opportunity to clarify all the aspects surro= unding the invoicing of our business relationship, in order to avoid any po= tential issue. Here are the elements I'd like to confirm with you: Billing information - Home Care Assistance (Montr=E9al) inc. Hourly rate In Quebec Analysis of calls for tenders (SEAO website) and preparation of bids $110.00/hour Other Canadian provinces (excluding Quebec) Analysis of calls for tenders to identify the necessary documents (letters,= attestations and proofs) to qualify for bidding Estimated at 30 hours in total $75.00/hour Weekly monitoring of calls for tenders in other Canadian provinces Estimated at 3 to 5 hours per week $75.00/hour Analysis of calls for tenders and preparation of bids $110.00/hour Billing frequency Monthly Payment term 45 days from transmission of invoice Invoice transmission For calls for tender in Quebec Tim Thomas tt@thekey.com Joey Taylor joey.taylor@thekey.com Accounting ap-invoices@thekey.com For calls for tender in other Canadian provinces (excluding Quebec) Tim Thomas tt@thekey.com Accounting ap-invoices@thekey.com I think that covers everything. If there's any information that needs to be= modified or if you see any other aspects that need clarifying, please don'= t hesitate. When you have a moment, could you please c