----==_mimepart_60ca3e317767a_24f2b0d33fe6b8480315d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Got it thanks! =C2=A0Typically I've seen Quickbooks run in multi user mod= e but must be configured properly on the server and end points to work. =C2= =A0When we move forward on the upgrade we can look into this as an option= . Thanks,=C2=A0 Nick DeSerio = = On Wed, 16 Jun at 1:11 PM , Timothy Thomas = wrote: We work one at a time but if there=E2=80=99s= a way to support multiple users that would be great. It=E2=80=99s annoyi= ng to logout when someone else needs access.=C2=A0 = = To my knowledge quickbooks online doesn=E2=80=99t support the clearcare = web connector which is need to export the invoices into QB. We require th= is because our market is dual language (French and English) and we need t= o be able invoice in both.=C2=A0 = = Let me know if you have any other questions.=C2=A0 = Best=C2=A0 = Tim.=C2=A0 = = = = = On Wed, Jun 16, 2021 at 12:12 PM Nick DeSerio wrote: = = = = = = Hi Timothy,=C2=A0 = = =E2=80=8BThanks for all of the input!=C2=A0 Do you guys work in Quickboo= ks at the same time?=C2=A0 Or typically only one person is remoted in at = a time?=C2=A0 Also, I remember you mentioning a few reasons why the Quick= books cloud version would not work for you.=C2=A0 Can you also expand on = the features that were required that were unsupported in this version as = well? = = = Thanks,=C2=A0 = = Nick DeSerio = = = = = = = = = = = On Wed, 16 Jun at 11:37 AM = = = Hi Nick, = = We're running the 2019 Premier edition = Currently we have 4 users who RDP in. (myself, Sandra Daoust, Tim Thomas= Sr, and our book keeper Randy Shapira) = Sandra, Tim and I RDP in via my our office macbooks, Randi uses her pers= onal computer, I'm unaware of the make. = = All else sounds good. Thanks for looking into this. = = Tim = = = = = = = On Wed, Jun 16, 2021 at 10:12 AM Nick DeSerio wrote: = = = = = Hi=C2=A0Timothy,=C2=A0 = = =C2=A0 =C2=A0 I think we are going to look into getting Quickbooks upgra= ded and migrated to a better system.=C2=A0 Can you provide me with answer= s to the following questions? = = = = What is the exact version of Quickbooks currently being used on site?=C2= =A0 I know you mentioned 2019 but I believe there are several different v= ersions of 2019 as well. = How many users are currently using Quickbooks? = When you remote into Quickbooks how many concurrent users are logged in = at once? = Are you currently setup using multi-user mode or single user mode? = When remoting into quickbooks, are we remoting directly into the compute= r hosting Quickbooks?=C2=A0 Or are we remoting into a PC onprem that has = the Quickbooks application installed with access to the company file host= ed on the server? = As far as licensing goes for Quickbooks, is there any expiration or rene= wal coming up? = What are the features that are required for you using Quickbooks? = = = Thanks,=C2=A0 = = Nick DeSerio = = = = = = = O