--Apple-Mail-F9DC36F6-A732-412E-834F-492AABD5FEEC Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Maria Licoudis, Registered Nurse, C.N.C.C, N.M.C Care Manager Home Care Assistance mlicoudis@homecareassistance.com www.homecareassitancemontreal.ca Office: 514-907-5065 Begin forwarded message: > From: DL Waywell > Date: October 6, 2016 at 3:01:47 PM GMT-4 > To: Maria Licoudis RN > Subject: Trina Berenson -Re Insurance care sheets and submission >=20 > Dear Maria, >=20 > I have now gotten the care forms required by the insurance company sorted o= ut. >=20 > 1. They will need the care sheets (attached again below) completed f= or each visit that took place from July 20, 2016 onward. They have agreed t= hat the suggestion to copy the care notes for July 20 to Sept 30, 2016 will b= e fine instead of the form they have provided.=20 > =20 > 2. =46rom Oct 1 onward we need to complete their form. I asked about w= ho should sign the form and they said the person responsible overall for the= care is fine, it does not require each individual care giver. I described= your position and that is perfect for their needs. The care for= m they requested only needs check marks on it and your signature. I assume y= ou retain all the care sheets the HomeCare Assistance personnel use in the e= vent there should ever be any question in the future. > =20 > 3. All of this should be sent to the attention of Vicki Thompson at c= c_987@manulife.com (Note - the first part of that email address is cc_987 = - the underscore is hard to see when the computer formats the email!) > =20 > 4. May I kindly ask that everything you send to them also be sent (cc= ) to me, that way I can be in the loop in case questions come up about the p= olicy. Thank you! > =20 > 5. We need to submit monthly to Manulife the four care sheets complet= ed by you and the four invoices that cover the four weeks of that month. Th= ere will be some months when there is an overlap but Manulife will have to s= ort that out. Perhaps instead it will be easier for your office to just add= the cc_987manulife.com address to the regular sending of the weekly invoice= s. That would take out one step of work?? They will then issue payment to T= rina when the care sheets for the month are received from you. > =20 > 6. This is a lot to ask you to take on in addition to all that you do= . I sincerely appreciate all your time and efforts. Unfortunately, I am no= t able to sign the forms. > =20 >=20 > Please continue to contact me if you have any questions or concerns. Thin= gs for Trina are steady at the moment=E2=80=A6 still waiting for the= orthopedic follow up appointment, but we have been told the CT result and t= here is no change from a CT done a few years ago. Physiotherapy will be set= ting up times to resume seeing Trina at home. I have cancelled a few medica= l subspecialist appointments to simplify life for Trina, and Dusty. Have no= fear, I discussed this with her Internal Med