--0000000000009006520606e892de Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We=E2=80=99ve sent out the letter and are waiting on a response. We will keep you posted. On Wed, Oct 4, 2023 at 10:38 AM Timothy Thomas wrote: > Any updates here? > > Steve, did you ever receive an answer? > > On Thu, Sep 21, 2023 at 11:40=E2=80=AFAM Steve Koyanagi > wrote: > >> Our team can send a letter. Can you confirm the $ amount you'd like to >> offer that we can include in the letter? >> >> On Thu, Sep 21, 2023 at 6:12=E2=80=AFAM wrot= e: >> >>> Good morning, >>> >>> >>> >>> I believe that they would be willing to settle however, in absence of >>> the contract, I have been told that they are unwilling to negotiate. >>> Perhaps a letter from legal might be more effective at this time. Pleas= e >>> let me know your thoughts. >>> >>> >>> >>> Gerard >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Wednesday, September 20, 2023 8:06 PM >>> *To:* Steve Koyanagi >>> *Cc:* Ali Malik ; Tammi Franzese >> tammi.franzese@thekey.com>; gerard.draetta@thekey.com >>> *Subject:* Re: FW: Helen St. Pierre >>> >>> >>> >>> Agreed with your approach Steve. >>> >>> >>> >>> I think 50% would be ideal as it would at least cover the costs >>> associated with care. From a negotiation point of view perhaps we start= at >>> 75% and move down to 50% as a final offer..? >>> >>> >>> >>> On Wed, Sep 20, 2023 at 6:17=E2=80=AFPM Steve Koyanagi >>> wrote: >>> >>> Looping in our new paralegal Tammi as she will help spearhead legal >>> collections. Perhaps we respond with something along the following: >>> >>> "While we are unable to locate a contract, we've provided evidence that >>> the services were accepted by your client and therefore payment is due = to >>> us for services rendered. At this time, we are willing to accept ______= _ >>> amount in order to settle this account?" >>> >>> >>> >>> Tim/Gerard, are you open to a lower amount than the 96 to attempt to >>> resolve this? Thoughts? >>> >>> >>> >>> >>> >>> On Wed, Sep 20, 2023 at 2:36=E2=80=AFPM wro= te: >>> >>> Good afternoon, >>> >>> >>> >>> As previously discussed, I have supplied Lisa Quesnelle with the care >>> logs and notes. However, Lisa most recent email continually asks for a = copy >>> of the contract. I have stopped short of telling her that we don=E2=80= =99t have it, >>> but I have asked her that in absence of it, are you unwilling to negoti= ate >>> a settlement. Despite validating that services were performed and accep= ted >>> she has informed me that since we rejected her $30K offer to settle, MS >>> Pierre=E2=80=99s financial advisor will not release any funds or negoti= ate further >>> without seeing it. Please let me know how you would like me to proceed >>> >>> >>> >>> Gerard >>> >>> >>> >>> *From:* Timothy Thomas >>> *Sent:* Wednesday, August 23, 2023 12:42 PM >>> *To:* gerard.draetta@thekey.com >>> *Cc:* Steve Koyanagi ; Ali Malik >> ali.malik@thekey.com> >>> *Subject:* Re: FW