--000000000000a7256105eea1e787 Content-Type: text/plain; charset="UTF-8" The client ( Kontzamanis )continues to go straight to the CG for schedule changes. The CG then calls us or emails to tell us to correct the schedule. I am assuming a message was missed along the way. Client has been asked to stop this numerous times, but keeps doing it. This is a difficult WInnipeg client. On Tue, Nov 29, 2022 at 2:12 PM Timothy Thomas wrote: > Chandani I presume this is one you wanted to review? > > ---------- Forwarded message --------- > From: Karimat Sarumi > Date: Tue, Nov 29, 2022 at 3:08 PM > Subject: Short payment in my pay statement > To: > > > > Good day. > > TO WHOM IT MAY CONCERN > > I noticed there's short payment in my pay statement which I am expecting > to be paid into my account tomorrow. I have worked 9 days between the > period of the statement ( from November 8th to November 22nd). I worked > night shift with my Client on the 8th, 10th, 11th, 14th, 15th, 17th, 18th, > 21st and 22nd of November. > > Although I couldn't clock in on the 14th and 17th of November because the > key app didn't indicate my shift, however I sent SMS, emails and finally > called the agency to let them know the problem I was having. I was assured > it would be corrected. My Client also confirmed she discussed it with the > Agency. > > I am however surprised that despite all these, I am still being short > payed. > > Please look into this matter. Attached is a copy of the pay statement. > > Thank you, > > Karimat Sarumi. > > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > -- Brian Boxall Client Success Manager Home Care Assistance of Winnipeg, MB *Calgary Office: *403-301-3777 *Winnipeg Office: *204-489-6000 *Mobile Device*: 431 - 887 -1785 344-530 Kenaston Blvd @ Kenaston Crossing Home Care | Winnipeg, MB (homecareassistancewinnipeg.ca) Join Our Newsletter Champions of Longevity --000000000000a7256105eea1e787 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The client ( Kontzamanis )continues to= go straight to the CG for schedule changes.=C2=A0 The CG then calls us or = emails to tell us to correct the schedule. I am assuming a message was miss= ed along the way. Client has been asked to stop th= is numerous=C2=A0times, but keeps doing it.=C2=A0 =C2=A0This is a difficult= WInnipeg client. On Tue, Nov 29, 2022 at 2:12 PM Timothy Thomas < tt@thekey.com > wrote: Chandani I pr= esume this is one you wanted to review? ---------- Forwarded message ---= ------ From: Karimat Sar= umi < sarumikarimat@gmail.com > Date: Tue, = Nov 29, 2022 at 3:08 PM Subject: Short payment in my pay statement To= : < winnipeg@homecareassistance.com > =C2=A0 Good day. TO WHOM IT MAY CONCERN=C2=A0 =C2=A0I noticed there's short payment in my pay stateme= nt which I am expecting to be paid into my account tomorrow. I have worked= 9 days b