--000000000000fc269306065a4d75 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Marc, The etransfer has been sent for $415.59- the password is Calgary. All the best, Chuck On Wed, Sep 27, 2023 at 11:06=E2=80=AFAM Timothy Thomas wro= te: > Hi Chuck, > > You can reimburse via the Calgary account. Thanks > > On Wed, Sep 27, 2023 at 12:32=E2=80=AFPM Chuck Terlesky > wrote: > >> Hi Marc, >> >> I can not issue refunds through PAD - This has to be done through an >> etransfer - thus, Tim Thomas would have to approve which account this >> should come from. (ie 2004437 Alberta Ltd or another bank account.) I ha= ve >> cc @Timothy Thomas on this email for direction. >> >> Regards, >> Chuck >> >> On Wed, Sep 27, 2023 at 10:27=E2=80=AFAM Marc Atkinson >> wrote: >> >>> Hi Chuck, >>> >>> I just spoke to Mr. Bob Lewis and explained what we did. Thus, can you >>> please issue the refund of $415.59 on Payment 449125 to the client's >>> checking account? Please confirm when this is completed, so I can close= out >>> this ticket. >>> >>> Thank you. >>> >>> On Wed, 27 Sep at 12:15 PM , Vashon Palloo >> paymentapplication@thekey.com> wrote: >>> Hey everyone, >>> >>> Payment has been moved and applied to those invoices, leaving a $415.59 >>> balance to be refunded back to client. >>> >>> On Fri, 22 Sep at 9:49 AM , Marc Atkinson wrote: >>> Hi Chuck and Kristy, >>> >>> Please reference for client Carolyn Lewis CDHC 148248. I spoke to her >>> husband Mr. Bob Lewis yesterday and informed him that we are issuing a >>> refund in the amount of $1,185.44 to his checking account for the incor= rect >>> charge. He then asked if we can take the $769.85 out of this refund to >>> satisfy open invoices 531377 and 557692, then refund only the differenc= e of >>> $415.59. >>> >>> I do not see the refund keyed in NS as of yet. If we can't do this, and >>> must refund the $1,185.44, can we charge his PAD for these two invoices= ? He >>> has given us approval to do so. >>> >>> Thank you! >>> >>> On Tue, 19 Sep at 2:32 PM , Carolyn Lewis CDHC >>> wrote: >>> Client called in stating the below amount was processed from their >>> account but this does not match any invoices on their account. Review t= hat >>> the incorrect payment was processed and posted to parent payer account. >>> Refund will be needed. >>> >>> 9/13 $1,185.44 >>> >>> 403-803-7107 >>> >>> >>> 468790:611100 >>> >> >> >> -- >> Chuck Terlesky B.A., CCPE >> General Manager/Regional Caregiver Ambassador for Canada >> >> 403-301-3777 >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 Chuck Terlesky B.A., CCPE General Manager/Regional Caregiver Ambassador for Canada 403-301-3777 TheKey.ca [image: TheKey] --000000000000fc269306065a4d75 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = Marc, The etransfer