Re: Call extensions

From
Louise Scanlan <louise@20eight.ca>
To
Timothy Thomas <tt@homecareassistance.com>
Date
Wed, 6 Apr 2022 15:33:59 -0400
Folder
INBOX
--0000000000002694e905dc017216 Content-Type: multipart/alternative; boundary="0000000000002694e705dc017215" --0000000000002694e705dc017215 Content-Type: text/plain; charset="UTF-8" Here is a report for the last 30 days. If you go on callrail you can actually listen to the calls from the extensions. [image: image.png] 613.228.2028 | 20eight.ca | Louise@20eight.ca On Wed, Apr 6, 2022 at 3:28 PM Timothy Thomas wrote: > can you show me a report of click throughs on call extension relative to > call length? > > On Wed, Apr 6, 2022 at 3:26 PM Louise Scanlan wrote: > >> Yes they are definitely lower quality in general calls and often mistake >> calls. I haven't used them on competitor ads anymore because we were >> getting too many mistake calls. I want people to click through to your site >> and know they are on a different service before calling. >> That being said Google pushes them on us and will reduce your >> optimization score if you don;t have them (what else is new). Plus they >> look good on an ad to make your service look local with the 514 exchange. >> It's a hard one to answer. Pros and Cons... >> >> >> >> >> >> >> 613.228.2028 | 20eight.ca | Louise@20eight.ca >> >> >> On Wed, Apr 6, 2022 at 3:10 PM Timothy Thomas >> wrote: >> >>> There's a been a discussion around call quality resulting from call >>> extensions. They seem to produce short calls. Can you validate that please >>> >>> >>> On Wed, Apr 6, 2022 at 1:14 PM Louise Scanlan wrote: >>> >>>> yes of course! >>>> >>>> >>>> >>>> >>>> >>>> >>>> 613.228.2028 | 20eight.ca | Louise@20eight.ca >>>> >>>> >>>> On Wed, Apr 6, 2022 at 12:40 PM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Hi Louise, >>>>> >>>>> Do we use call extensions in our google ads? >>>>> >>>>> -- >>>>> >>>>> Timothy Thomas >>>>> Head of Canada Division >>>>> Home Care Assistance >>>>> Office: 514-907-5065 >>>>> Fax: 514-221-4265 >>>>> 4464 Ste Catherine West >>>>> Westmount, QC, H3Z1R7 >>>>> HomeCareAssistanceMontreal.ca >>>>> --- >>>>> Read Our Testimonials >>>>> >>>>> We Are Hiring! >>>>> >>>>> >>>>> >>>>> Champions of Longevity >>>>> >>>> >>> >>> -- >>> >>> Timothy Thomas >>> Head of Canada Division >>> Home Care Assistance >>> Office: 514-907-5065 >>> Fax: 514-221-4265 >>> 4464 Ste Catherine West >>> Westmount, QC, H3Z1R7 >>> HomeCareAssistanceMontreal.ca >>> --- >>> Read Our Testimonials >>> >>> We Are Hiring! >>> >>> >>> Champions of Longevity >>> >> > > -- > > Timothy Thomas > Head of Canada Division > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > > We Are Hiring! > > > Champions of Longevity > --0000000000002694e705dc017215 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here is a report for the las= t 30 days. If you go on callrail you can actually listen to the calls from = the extensions. = <span style=3D"font-size:= 11pt;font-f