--0000000000003586db05e0643198 Content-Type: multipart/alternative; boundary="0000000000003586d905e0643197" --0000000000003586d905e0643197 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, The letter for Beresford (Sonny) should be directed to Bernie (on behalf of Mr. Beresford) Also, Mary Bulmer just recently cut her days down due to cost. My concern now about raising her rates is that we will lose her completely. They not only refer us other clients but also she lives in a retirement community that we really like being in as we are fed work from them. Can we hold off for now? Cheryl On Wed., Jun. 1, 2022, 11:56 a.m. Timothy Thomas, wrote: > Some errors were found in the price increase letters. This should be the > final version. > > Please review by the end of the day as they will be sent out tomorrow. If > I don't hear back I'll assume we're good. Thanks > > ---------- Forwarded message --------- > From: Kate Goodrich > Date: Wed, Jun 1, 2022 at 10:50 AM > Subject: Re: Canadian > To: Timothy Thomas > Cc: Gary Scott , Benjamin Lewis benjamin.lewis@thekey.com> > > > Updated files attached. > > On Wed, Jun 1, 2022 at 10:23 AM Timothy Thomas wrote: > >> I've emailed you directly. >> >> On Wed, Jun 1, 2022 at 10:02 AM Kate Goodrich >> wrote: >> >>> The original data has an error on the Header to Read formula for Jean >>> Fraser and others - can I get an updated version? >>> >>> [image: image.png] >>> >>> On Wed, Jun 1, 2022 at 9:56 AM Timothy Thomas wrote: >>> >>>> If we could please use exactly what's in the Header to Read that would >>>> be awesome. >>>> >>>> On Wed, Jun 1, 2022 at 8:55 AM Kate Goodrich >>>> wrote: >>>> >>>>> The data lists Jean Fraser as the payer which is why there wouldn't b= e >>>>> an OBO. We truncated non-OBO to first name only for a warmer greeting= . I >>>>> can manually fix if the data is wrong. >>>>> >>>>> [image: image.png] >>>>> >>>>> On Wed, Jun 1, 2022 at 8:48 AM Timothy Thomas wrote: >>>>> >>>>>> I'm not seeing the correct "header to read" data in the final >>>>>> letters. Example: Client name: Jean Fraser, it should read "Dear Dun= can >>>>>> and Betty (on behalf of Jean Fraser)", and it's currently "Dear Jean= ". >>>>>> >>>>>> Can you please double check? >>>>>> >>>>>> Thanks! >>>>>> >>>>>> On Tue, May 31, 2022 at 4:17 PM Kate Goodrich >>>>> kate.goodrich@thekey.com> wrote: >>>>>> >>>>>>> Apologies, I didn't realize you wanted to update the emails, as >>>>>>> well. File attached. >>>>>>> >>>>>>> On Tue, May 31, 2022 at 4:10 PM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Thanks Kate, did some get lost in the shuffle? We had 9 letters an= d >>>>>>>> 47 emails in the previous batch. >>>>>>>> >>>>>>>> On Tue, May 31, 2022 at 3:58 PM Kate Goodrich >>>>>>> kate.goodrich@thekey.com> wrote: >>>>>>>> >>>>>>>>> Letters for Canada have been updated with the Toronto address. PD= F >>>>>>>>> and mail merge files are attached. >>>>>>>>> >>>>>>>>> On Tue, May 31, 2022 at 3:48 PM Ti