--00000000000043f696062b22476a Content-Type: text/plain; charset="UTF-8" Hi Tim, I was hoping to get some clarity around hourly and weekly minimums in Canada. Upon listening to Liz's calls, I noticed she is mentioning a 3 hour minimum and 16 hour weekly minimum. 1) Should Canada be following the standard 4 hours a day and 12 hours weekly minimum? The doc I am referencing is found here . 2) Should Canada be following the same guidelines for managing leads below minimum hours? The doc I am referencing is found here . Below is an example of a lead that was closed out because they were unable to meet the 16 hour weekly minimum and only needed 6 hours per week. *Client name: *Judy Walker. *Salesforce link*: https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000HuB2IYAV/vie Appreciate any information you can provide. Thank you! Sincerely, Cristal Munoz *Inside Sales Manager* Please note my email has changed: cmunoz@thekey.com TheKey.com --00000000000043f696062b22476a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I was hoping to get some clarity ar= ound hourly and weekly minimums in Canada. Upon listening to Liz's call= s, I noticed she is mentioning a 3 hour minimum and 16 hour weekly minimum.= 1) Should Canada be following the standard 4 hour= s a day and 12 hours weekly minimum? The doc I am referencing is found here . 2) Should Canada be followi= ng the same guidelines for managing leads below minimum hours? The doc I am= referencing is found here .=C2=A0 = Below is an example of a lead that was closed out becau= se they were unable to meet the 16 hour weekly minimum and only needed 6 ho= urs per week.=C2=A0 Client name: Judy Walker.=C2=A0 Salesforce link :=C2=A0 https://hom= ecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000HuB2I= YAV/vie Appreciate any information you can pro= vide. Thank you! Si= ncerely, Cristal Munoz Inside Sales Manager = Please note my = email has changed: <a href=3D"mailto:cmunoz@thekey.com" target=