--000000000000805258058dfa27e5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm sorry to have sent you the incorrect topics. Let's try that again Here are the topics to start off our conversation for tomorrow's cohort call. I will look forward to speaking with you at 9:30am PST Description:Join the call: https://www.uberconference.com/hcafranchise Optional dial in number: 650-389-9496 No PIN needed Topics Phases 3+ *Susie Bruketta* We are establishing and Advisory Board for the business as part of our application for licensure in New Mexico. Does anyone have an Advisory Board? How is it structured? Who is on it? Have you included Referral Partners as part of it? What is the scope of their responsibilities? Do you compensate them? Benefits =E2=80=93 What is your wait time before caregivers can enroll in y= our medical benefits? *Margalit Tocher* Cell Phone =E2=80=93 If we require our caregivers to use the ClearCareGO Ap= p, has anyone run into a regulation that required us to pay part of their cell phone bill? *Andy Grim* We are trying to simplify our Live-in payroll and billing. I wanted to know if anyone has moved from the A/B daily billing system to setting up live-in shifts as 15 or 16 hour daily shifts in clear care? Also, if anyone has come up with any creative ways to schedule/pay for live-in shifts to simplify the process or decrease costs. *Ted Holmgren* Does anyone have a credit card policy they=E2=80=99ve drafted for their off= ice? It would be nice if it included limits of monthly spends for certain categories (in-services, lunch w/ referral sources, per diems, etc.) and spend amounts requiring approvals. *Beth Brown* I have a question for the group. I just hired a BDM, I really want this person to work out so I need some help in this department. Can you describe what a work week looks like, do they come in to the office certain day, do they make appointments from the office? Who do you get the best/most referrals from and how did you make the connection, best practices. She will work in the office for a few weeks to get to know everything about HCA and then I want to make a plan that will work. Any help would be appreciated. Thanks, Michele --=20 Michele Boehmer Managing Director of Franchise Support Home Care Assistance Office: 909-393-7161 Direct: 909-325-0440 https://homecareassistance.com/ --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Aging Well --000000000000805258058dfa27e5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm sorry to have sent you the incorrect topics.=C2=A0= Let's try that again Here are the topics to start o= ff our conversation for tomorrow's cohort call.=C2=A0 I will look forwa= rd to speaking with you at 9:30am PST Description: Join the call: https://www.uberconference.= com/hcafranchise Optional dial in number: 650-389-9496 No PIN needed Topics Phases 3+ Susie Bruketta =C2=A0 We are establi