--0000000000004c11d505e15f4460 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi all - please review list and let me know if you see any issues we need Ben to address - ideally we should have no one on this list that we dont have a legitimate reason why. Thanks ---------- Forwarded message --------- From: Benjamin Lewis Date: Mon, Jun 13, 2022 at 8:22 PM Subject: Re: Client Start Pricing Exceptions To: Tad Smith Cc: Brian Scott , Angie Markwell , Chen Xie , Melissa Reyes , Aileen Ruffin , David Durbin , Melissa Reyes , Tad Smith , Mitch Belitz Hello all, I have updated the tracking spreadsheet here with last week's data: https://docs.google.com/spreadsheets/d/1dGnrZ6lUYwLL7rk8KLePG7uSU6Rb09MfhFS= lWAxyhYc/edit?usp=3Dsharing To help try to narrow down the pay with no bill data, I have filtered out all clients who do not have revenue booked against them and will include them in a separate tab moving forward. It seems to have reduced the amount of house accounts included in the dataset drastically. Hopefully this change gives you and your teams better visibility into any exceptions made to pay out shifts without any associated revenue. Please let me know if there is any additional feedback on how we can focus the data even more to get you what you need when it comes to visibility on price. Best, Ben On Tue, Jun 7, 2022 at 9:52 AM Tad Smith wrote: > I agree with Brian. We will not have unexplained or invisible leaks in > our pricing regime. > > Sent from my iPhone > > On Jun 7, 2022, at 09:51, Brian Scott wrote: > > =EF=BB=BF > It is to create visibility. Like any new reporting, we will continue to > refine the methodology of reporting in order to isolate the pay-non-bill > instances you note below from any potential missed revenue opportunities. > Without running this report, we have no easy way to know how much we are > paying to caregivers without any corresponding billing, and the ultimate > margin impact. This can also highlight the importance of caregiver > retention to limit non-billable pay for caregiver orientation and > training. > > On Tue, Jun 7, 2022 at 9:46 AM Angie Markwell > wrote: > >> Hi Chen - if the intent is to give us visibility so we know (we may not >> know what we don't know) then I am ok with getting the lists as long as = it >> is easy to sort to determine who to speak with. I would like to understa= nd >> the business we have and all its nuances and appreciate your continued >> sharing of the details. It helps to understand the value of the data. Th= anks >> >> On Tue, Jun 7, 2022 at 12:25 PM Benjamin Lewis >> wrote: >> >>> There was a request to see the pay no bill information after the >>> previous distribution of the pricebook exceptions. The intent being to = give >>> you all visibility into concessions being made where clients are being >>> given services without billing. I can filter down the list to exclude >>> clients who have zero revenue in their lifetime as well to hopefull