Re: FW: Invoices for July 29 - August 4, 2024 for Vancouver Coastal Health

--0000000000005840b1061f946c47 Content-Type: multipart/alternative; boundary="0000000000005840b0061f946c46" --0000000000005840b0061f946c46 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Sharon and Tim, Apologies for the delayed response, happy to assist here. I found the ticket you sent to our help desk along with the ticket from Nasrin. Ill send it back out once recieved via the original inquiry. Thank you, Lito Delapena Manager Customer Contact & Collections Center * Please note my email has changed: * lito.delapena@thekey.com 619-722-8561 Ext. 190013 TheKey.com [image: TheKey] On Tue, Aug 13, 2024 at 10:21=E2=80=AFAM Sharon Speirs = wrote: > > Good morning Lito > I am hoping you might know how I can ensure these invoices can get to > Vancouver Coastal Health by noon today as the client and myself have > reached out to billing with no response and I have tried calling Stephani= e > but I think she might be off today as I reached her voice mail. > I apologize for getting you involved but it's a big invoice so I am sure > we want it to get processed on time. They need it by noon Vancouver time = or > it will wait until next week > thanks in advance if you can help > Sharon > > Sharon, Speirs > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > ---------- Forwarded message --------- > From: NS CSIL Clerks > Date: Tue, Aug 13, 2024 at 10:11=E2=80=AFAM > Subject: RE: FW: Invoices for July 29 - August 4, 2024 for Vancouver > Coastal Health > To: Sharon Speirs > > > Thank you, > > I emailed her early this morning, but since I haven=E2=80=99t heard from = her I > reached out to you. > > > > *From:* Sharon Speirs > *Sent:* Tuesday, August 13, 2024 10:07 AM > *To:* NS CSIL Clerks > *Subject:* Re: FW: Invoices for July 29 - August 4, 2024 for Vancouver > Coastal Health > > > > *EXTERNAL SENDER.* Does this email look suspicious? Click on Report > Message/Phish Alert in the top right of your Outlook toolbar. *Do not* > open attachments or click on links. > ------------------------------ > > > > Good morning - I dont have access anymore but let me see if I can reach > Stephanie and get them right to you or someone from billing > > Thanks for the heads up > > Sharon > > > > *Sharon, Speirs* > > > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > > > *TheKey.ca* > > > > [image: Image removed by sender. TheKey] > > > > > > > > > > > > > > On Tue, Aug 13, 2024 at 10:04=E2=80=AFAM NS CSIL Clerks > wrote: > > Hi Sharon, > > > > I was wondering if you can help to send me the invoices for the period > mentioned in the subject. > > It seems Stephanie forgot to attach the invoices to her email, if I have > them before noon, I can process them for the payment today, otherwise it > goes to the next Tuesday. > > > > Thank you > > Nasrin > > > > *From:* Stephanie Fuston > *Sent:* Wednesday, August 07, 2024 4:32