--000000000000035a0b05fa3ee007 Content-Type: text/plain; charset="UTF-8" Hi Cheryl and Tim, Charles Shek is wanting to cancel care as he is not able to afford the 10% increase. I tried to warm transfer him to you. He has asked that someone call him back or he will stop services and find another agency. He had mentioned he was already speaking with you both about this and wants to know what his rate will be. Please let me know if there is anything you need me to do Take Care Allison Brennan *Client Success Manager* *Office: 519-954-2111* *Direct Line: 437-216-2865* *Fax: 519-489-1370* TheKey.ca [image: TheKey] --000000000000035a0b05fa3ee007 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl and Tim, Charles Shek is want= ing to cancel care as he is not able to afford the 10% increase. I tried to= warm transfer him to you. He has asked that someo= ne call him back or he will stop services and find another agency. He had mentioned he was already speaking=C2=A0with you bot= h about this and wants to know what his rate will be. Please let me know if there is anything you need me=C2=A0to do Take Care Allison Brenn= an Client Success Manager = Office: 519-954-2111 = Direct Line: 437-216-2865 Fax: 519-489-= 1370 TheKey.ca =C2=A0=C2=A0 = --000000000000035a0b05fa3ee007--