--001a1147ae187e41f2055cc6b366 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Nancy, Unfortunately we will not be able to provide service for your mother due to the extensive protocol regarding scents. As stated by the primary caregiver, no caregivers are to have any scented products which includes all body products, shampoos, conditioner, deodorant, makeups, laundry detergent, indoor and outdoor clothing and any personal items such as bags, umbrellas, scarf etc.). Furthermore, our caregivers are unable to adhere to the extensive expectations surrounding protocol and charting. The demands are unfortunately excessive and we will not be able to provide staff for the hours requested. Thanks and have a great day, *Corrina Masson B.S.W, T.S* *Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *corrinam**@homecareassistance.com* --001a1147ae187e41f2055cc6b366 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon Nancy, Unfortunately we will not be able= to provide service for your mother due to the extensive protocol regarding= scents. As stated by the primary caregiver, no caregivers are to have any = scented products which includes all body products, shampoos, conditioner, d= eodorant, makeups, laundry detergent, indoor and outdoor clothing and any p= ersonal items such as bags, umbrellas, scarf etc.). Furthermore, our caregi= vers are unable to adhere to the extensive expectations surrounding protoco= l and charting. The demands are unfortunately excessive and we will not be = able to provide staff for the hours requested. Thanks and have a great day, Corrina Masson B.S.W, T.S Care Manager = Home Care Assistance (Montr =C3=A9 al) Inc. 4464 Ste. Catherine Ouest Westm