--Apple-Mail-C87D5B31-69C1-4484-AB0C-2C4D3D479FE7 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable FYI = Maria Licoudis RN Client Success Manager = 514-907-5065 TheKey.ca = = Begin forwarded message: From: mitchell albert <mitch= ellalbert001@hotmail.com> Date: April 11, 2023 at 2:41:55 PM ED= T To: adminmtl@homecareassistance.com Cc: Maria Licoudis= <mlicoudis@thekey.com>, Ali Malik <ali.malik@thekey.com> = Subject: Odd occurrences re: invoices and account withdrawals (client= : Leonard Albert) =EF=BB=BF Hello, everyone, I can only assume it's some kind of computer network error, but I have recei= ved eleven emails with the same two invoices attached. Presumably, this is b= eing sorted, though. On a more serious note, I see that Home Care has withdr= awn more than $19,000 from the RBC account with which we had set up an EFT, overdrawing the account. To my= knowledge, the EFT only permits up to a certain amount to be withdrawn, so I= am trying to find out from the bank if this is an error at their end, but I= would be grateful if you could confirm whether or not these funds have actually been withdrawn. With thanks, Mitch Albert = --Apple-Mail-C87D5B31-69C1-4484-AB0C-2C4D3D479FE7--