--Apple-Mail-0D7F5F5B-52C3-4E2C-8C70-32CFA0EBF5AA Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable I can try but I don=E2=80=99t recall cancel= ing. Your talking about our old QB account right? Tim Thomas 514 726 7647 On Jan 14, 2025, at 5:44=E2=80=AF= PM, Timothy Thomas <tt@thekey.com> wrote: =EF=BB=BF Could yo= u search your email for a license number? What info did you use when you can= celled the subscription? On Tue, Jan 14, 2025 at 4:= 37=E2=80=AFPM Tim Thomas < tthomas@t= hekey.com > wrote: Doesn=E2=80= =99t ring a bell and I=E2=80=99m not even sure I know where to look anymore.= Sorry. Tim Thomas 514 72= 6 7647 On Jan 14, 2025, at 5:11=E2=80=AFPM, Timothy Thomas < tt@thekey.com > wrote: =EF=BB=BF= Tim Sr, would you have any info on the question b= elow? I presume the accou= nt is under 514-907-5065 On Tue, Jan 14, 2025 at 3:14=E2=80=AFPM Marc Atki= nson < billing@the= key.com > wrote: Hi Tim, I just got off the phone with Quickbooks and they cannot lo= cate the former subscription under "Home Care Assistance Montreal QBW". They= then asked for either a phone number or email address so they find the acco= unt. I provided them with adminmtl@thekey.co, but that did not work and t= hey could not locate our subscription. They then asked for our license numbe= r. I checked everywhere in the QB desktop but could not find it. Can you please provide us with the license number along wit= h the phone number and email address that was used to register our subscript= ion? Thank you! Regards, Marc Atkinson Billing Help Desk <div dir=3D"ltr" style=3D"font-family:"Helvetica Neue",Helvetica