--0000000000007d72ee05e934ea0d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lindsey, Below are two different billing issues with a couple of Winnipeg clients. If possible can you let me know the answer so I can communicate back to them or if you wish to communicate back to them please let me know? *Client Leslie Sarchuk*: I have a question about a recent debit from home care assistance. There was a debit for around $2000 on September 9 and now there is one on September 20 for just over $4000. I can=E2=80=99t imagine w= hy there would be a $4000 debit in a two-week period. Could you please look into this? It=E2=80=99s caused my Homecare account to go into overdraft with a $= 20 interest charge. *Client Marilyn and Peter Tkach*: FROM Cheryl: I had a call from a Winnipeg client, last name TKACH inquiring about an outstanding balance of $110.00. When I went in to look it appeared all their invoices were paid however I did come across one on Sept 16 for $887.01 however at the bottom it stated $997.01 with the difference being that $110. I just can't seem to find where that $110 comes from as the invoice itself is for $887.01 Can you shed some insight and let me know if they do actually owe the $110 as the client is really upset and I want to resolve this for her? Thanks Lindsay, Chuck --=20 Chuck Terlesky B.A., CCPE General Manager Home Care Assistance Calgary Home Care Assistance Winnipeg Office Calgary: 403-301-3777 Office Winnipeg: 204-489-6000 37 Richard Way SW, Unit 305 Calgary, AB. T3E 7M8 HomeCareAssistanceCalgary.ca HCAWinnipeg.ca Click Here For Information --- Read Our Testimonials Join Our Newsletter We Are Hiring! Champions of Longevity --0000000000007d72ee05e934ea0d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi = Lindsey, Below are two different billing issues with a couple of Winnipeg clients.= If possible can you let me know the answer so I can communicate back to th= em or if you wish to communicate back to them please let me know? Client Leslie Sarchuk : I have a question about a recent debit from home care assistance. There = was a debit for around $2000 on September 9 and now there is one on Septemb= er 20 for just over $4000. I can=E2=80=99t imagine why there would be a $40= 00 debit in a two-week period. Could you please look into this? It=E2=80=99= s caused my Homecare account to go into overdraft with a $20 interest charg= e. Client Marilyn a= nd Peter Tkach : FROM Cheryl: I had a call from a Winnipeg client, l= ast name TKACH inquiring about an outstanding balance of $110.00. When I we= nt in to look it appeared all their invoices were paid however I did come a= cross one on Sept 16 for $887.01 however at the bottom it stated $997.01 wi= th the difference being that $110. I just can't seem to find where that= $110 comes from as the invoice itself is for $887.01=C2=A0 Can you shed some insight and let me know if they do actually owe= the $11