--0000000000000da43f05f99e029d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Sumira Suthesan Did you invoice for Oakville already? If not please add the above credit to clients invoice this week. If its already created and email not sent out. Please delete invoice and add that refund in. thank you On Tue, Apr 18, 2023 at 11:21=E2=80=AFAM Timothy Thomas wro= te: > Thank you Poulami > > On Tue, Apr 18, 2023 at 10:53=E2=80=AFAM Poulami Shah > wrote: > >> Hi Ali, >> >> The client Patricia Renzetti's rate will remain the same @39.50, for the >> past 3 invoices she has been charged at $41.87. I have changed the billi= ng >> rate back to $39.50 in clear care. >> For INV-18419 she has to be refunded $191.97 >> For INV-18497 she has to be refunded $ 213.31 >> For INV-18530 she has to be refunded $ 199.08 >> Total refund amount $604.36, kindly double check on your end before >> issuing the refund. >> *Best regards* >> *Pauli Shah* >> *Client Success Manager* >> *Direct: 289-412-1441* >> *Office: 905-337-1200* >> >> TheKey.ca >> >> [image: TheKey] >> >> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --=20 *Ali Malik* Manager - Financial Operations --0000000000000da43f05f99e029d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Sumira Suthesan = =C2=A0Did you invoice for Oakville already? If not p= lease add the above credit to clients invoice this week. If its already cre= ated and email not sent out. Please delete invoice and add that refund in. thank you On Tue, Apr 18, 2023 at 11:21=E2=80= =AFAM Timothy Thomas < tt@thekey.com = > wrote: Thank you Poulami On Tue, Apr 18, 2023 at 10:53=E2=80=AFAM Poul= ami Shah < p= oulami.shah@thekey.com > wrote: Hi Ali, The clien= t Patricia Renzetti's rate will remain the same=C2=A0@39.50, for the pa= st 3 invoices she has been charged at $41.87. I have changed the billing ra= te back to $39.50 in clear care. For=C2=A0 INV-18419 she has to be refunded $191.97 For=C2=A0 INV-18497 she has to be refunded $ 213.31 For=C2=A0 INV-18530 she has to be refunded $ 199.08 Total refund amount $60= 4.36, kindly double check on your end before issuing the refund. = Best regards Pauli Shah Cli= ent Success Manager Direct: 289-412-1441 Office: 905-337-= 1200 TheKey.ca =C2= =A0=C2=A0 <img alt=3D"TheKey" src=3D"https://lh6.goog= leusercontent.com/PwZhdix6K_Vs-a40x4wErTZKayInZY_VkCyqiwcAIAbHO2nw_IldFMKCp= gbczI4y8SISL9Ahoz8tDidNcDOOq4AWlSJMoeOgmBQsK