----==_mimepart_6668bfdb224f_2113fcf50c5a9901048808bd Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Please take a look at ticket #815452 raised by 158030 Fred and Joyce Howl= ett & 158175 Fred and Joyce Howlett- SDC (mike@melero.ca). Hi Tim, = Can you please process the refund below? Client Name: Fred and Joyc= e Howlett-SDC NetSuite ID: 158175 Location: Waterloo Versapay Transact= ion Number:=C2=A07W1N8MZ2TL5D=C2=A0 Payment Date: 5/17/24 Refund Amount= :=C2=A0$1,340.76 to TD Canada Trust 2123 E-transfer email address:=C2=A0= fghowlett@gmail.com E-Transfer Phone number:=C2=A0 Security Question if= needed:=C2=A0Who receives service ? Security Answer if Needed:=C2=A0Joy= ce Reason for refund: Unapplied payment on account stemming from duplica= te payment. = = On Tue, 11 Jun at 2:37 PM , 158030 Fred and Joyce Howlett & 158175 Fre= d and Joyce Howlett- SDC wrote: Thanks Marc, I will watch for the TD correct= ion etransfer. = As for the remaining payment - $2,055.04, please process that through th= e Meridian Account. = = Regards, = = Mike Nero = Business Consultant = Melero Consulting = Tel: 519-831-8063 = = = = = = = On Tue, Jun 11, 2024 at 1:28=E2=80=AFPM Marc Atkinson wrote: = = = = = Hi Mike, = = We can confirm that you accepted our E-transfer for the $2,021.48 to the= Meridian account. The Orofresh deposit was us. Thank you for accepting t= he E-transfer. That has been completed. = = We apologize for the invoice delivery. Notifications through VP were tur= ned off for both accounts, which was an error. I turned notifications thr= ough VP back on, so you will receive the weekly invoice correspondence mo= ving forward. = = Please find the attached. I reviewed both accounts and the payment that = would need to be made to us after we do the TD refund for $1,340.76. I ad= ded in a tab for the recon I did. Please review that and confirm that thi= s is accurate. After we initiate the TD refund and apply the remaining un= applied funds, we will need to process a payment of just $2,055.04 to bri= ng the account completely up to date and reconciled through all of May's = dates of service. = = Thank you. = = Regards, = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = = On Tue, 11 Jun at 10:20 AM , 158030 Fred and Joyce Howlett & 158175 Fre= d and Joyce Howlett- SDC wrote: Hi Marc, is there a reason I was not receivi= ng the invoices ? = Also, do your etransfers come from Orofresh=C2=A0Enterprises - got one f= or the amount of the Meridian reimbursement but did not recognize the nam= e. = = Please confirm. = = = = = Regards, = Mike Nero = Business Consultant = Melero Consulting = Tel: 519-831-8063 = = = = = = = = On Mon, Jun 10, 2024 at 1:24=E2=80=AFPM Marc Atkinson wrote: = = = = = Hi Mike, = = As discussed, please find the May 2024 invoices. I wasn't sure if you ne= ed the invoices billed in May or for all May's dates of service. This is = everything you n