--0000000000001d483a0605cfa82a Content-Type: multipart/alternative; boundary="0000000000001d48380605cfa829" --0000000000001d48380605cfa829 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Guys, Ive had this guy call me a few times. I need to know how we will proceed on this one and who can support if Ali is off the reconciliation team. On Mon, Sep 11, 2023 at 2:43=E2=80=AFPM Ali Malik wr= ote: > @Dennis Fancy @Timothy Thomas How > should we proceed this was like 2 years ago? I don't think we can just > refund taxes like that, we have already accounted for it. > > thanks > > On Mon, Sep 11, 2023 at 3:28=E2=80=AFPM Brian Boxall = wrote: > >> This was occured before I was in the CSM role. >> >> I went into the file and the check tax button was indeed checked so that >> was a miss on our side. >> >> [image: image.png] >> >> On Mon, Sep 11, 2023 at 11:40=E2=80=AFAM Ali Malik wrote: >> >>> Hey Wes, >>> >>> I am CCing Tim, Brian and Dennis who can assist further in regards to >>> this. >>> >>> thank you >>> >>> >>> >>> On Mon, Sep 11, 2023 at 12:12=E2=80=AFPM wesjohn wrot= e: >>> >>>> Hi Ali. >>>> I just got off the phone with the GST office. I was talking with them >>>> regarding private home care fees and GST. I learned from them that th= ere >>>> shouldn't be GST charged on private home care service if the client is >>>> receiving >>>> government sponsored home care and the private care is done in the >>>> client's home. Concerning the home care services that you folks provi= ded >>>> for my Mom in 2021, you charged me GST when in fact there shouldn't ha= ve >>>> been any GST >>>> charged based on the criteria from the GST office. My Mom was >>>> receiving WRHA home care plus the service you folks provided was in ou= r >>>> home which exempted the private service from GST. >>>> >>>> With this in mind, can you please issue a refund to me for the total o= f >>>> the GST that you charged to me in 2021 and 2022 please. Thanks. >>>> >>>> Wes >>>> >>>> Smile, God loves you. >>>> "The Lord bless you and keep you." Number 6:24 >>>> >>>> ------------------------------ >>>> *From: *"Ali Malik" >>>> *To: *"wesjohn" >>>> *Cc: *"Dennis Fancy" >>>> *Sent: *Thursday, April 27, 2023 10:48:15 AM >>>> *Subject: *Re: Tax Invoices 2022 >>>> >>>> Hey Wes, >>>> That payment you are seeing on Jan 4th, is for an invoice that was >>>> created Dec 31 2021. >>>> >>>> I am attaching the invoice here. >>>> >>>> thank you >>>> >>>> On Thu, Apr 27, 2023 at 11:28=E2=80=AFAM wesjohn wro= te: >>>> >>>>> Hi Ali. >>>>> Can you advise/confirm on my question below please. >>>>> Thanks. >>>>> >>>>> >>>>> Wes >>>>> >>>>> Smile, God loves you. >>>>> "The Lord bless you and keep you." Number 6:24 >>>>> >>>>> ------------------------------ >>>>> *From: *"wesjohn" >>>>> *To: *"Ali Malik" >>>>> *Cc: *"Dennis Fancy" >>>>> *Sent: *Friday, March 17, 2023 1:46:44 PM >>>>> *Subject: *Re: Tax Invoices 2022 >>>>> >>>>> Hi Ali. >>>>> Thanks for the information. T