--0000000000001cf11906142e7aa4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I submitted the order for the phone shipping boxes earlier this morning and am waiting for it to be approved in Coupa. On Thu, Mar 21, 2024 at 10:12=E2=80=AFAM Timothy Thomas wro= te: > Yes that's the one. > > On Thu, Mar 21, 2024 at 10:04=E2=80=AFAM John Andrew Hawkins > wrote: > >> Okay, great. Can you confirm that this is the correct shipping address? >> >> 4464 Saint-Catherine St W, Westmount, Quebec H3Z 1R7 >> >> On Thu, Mar 21, 2024 at 9:44=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi John, >>> >>> Yes it did. I'm good to go with the plan. >>> >>> Please ship out those boxes and we'll take it from there. >>> >>> Thanks! >>> Tim >>> >>> On Thu, Mar 21, 2024 at 9:18=E2=80=AFAM John Andrew Hawkins >>> wrote: >>> >>>> Greetings Tim, >>>> Did my last response make sense to you? Did you have any >>>> additional questions? >>>> >>>> On Thu, Feb 29, 2024 at 10:37=E2=80=AFAM John Andrew Hawkins >>> jhawkins@thekey.com> wrote: >>>> >>>>> Greetings Tim, >>>>> That would be correct. He would ship it to you. What we could do is >>>>> ship out a handful of iphone boxes that you can ship out with return = labels >>>>> inside and then have them shipped back to you. That's the sort of thi= ng we >>>>> do for laptops and iphones for the US. >>>>> >>>>> On Wed, Feb 28, 2024 at 9:02=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hi John, >>>>>> >>>>>> I'm sorry I missed your previous email. I've looked it over and >>>>>> everything looks good. One question however...please explain the des= ired >>>>>> process for recovering a phone from a remote worker in Canada. For e= xample >>>>>> Dennis Fancy who resides in Winnipeg decides to leave the company. W= ould he >>>>>> ship his phone to me in Montreal? How do we get the phones back to m= e? >>>>>> >>>>>> Thanks >>>>>> >>>>>> On Tue, Feb 27, 2024 at 2:54=E2=80=AFPM John Andrew Hawkins >>>>> jhawkins@thekey.com> wrote: >>>>>> >>>>>>> Greetings Tim, >>>>>>> It's been a few weeks and I haven't heard back. Have you been able >>>>>>> to review the documents? >>>>>>> >>>>>>> On Fri, Feb 9, 2024 at 2:35=E2=80=AFPM John Andrew Hawkins >>>>>> jhawkins@thekey.com> wrote: >>>>>>> >>>>>>>> Greetings Tim, >>>>>>>> Please take a look at the following documentation. Take a few days >>>>>>>> to look it over and let me know what you think. Also please send m= e the >>>>>>>> phone information for those that are locked with the Apple ID and = I can >>>>>>>> work to get them unlocked. >>>>>>>> >>>>>>>> *Canada New Line or Replacement for Existing Line* >>>>>>>> >>>>>>>> 1. Order is received through FreshDesk >>>>>>>> >>>>>>>> 2. Ticket is assigned to L2 for fulfillment if a replacement is >>>>>>>> warranted (if it is a new hire ticket, the ticket is cloned wit= h a tag of *Cell >>>>>>>> Phone Request* and then assigned) >>>>>>>> >>>>>>>> 3. Available stock is checked >>>>>>>> - If stock is available in Canada, a phone