--000000000000c4efa405a10bdb00 Content-Type: multipart/alternative; boundary="000000000000c4efa205a10bdbff" --000000000000c4efa205a10bdbff Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Timothy, I heard back from CallRail, and I believe we found the explanation. Your call pool has six numbers in it, which is normally enough. However, I had submitted enough tests in rapid succession through private browsing windows, that I had exhausted the keyword pool. When someone else arrived on the site and they were given the same that I also happened to be using at the time, some of my activity erroneously got attributed to them. Usually, the number of users simultaneously on the site stays well under six, and I don't believe this is a symptom of needing more numbers in the pool. I believe my rapidfire tests created an exceptional set of circumstances. Thank you, 613.228.2028 | 20eight.ca | zander@20eight.ca On Mon, Mar 16, 2020 at 12:03 PM Zander MacDonald wrote= : > Hi Timothy, > > Just a quick update - I have found no reason for this to be happening, an= d > I've sent it on to CallRail support. I will keep you posted. > > Thank you, > > > > > > > 613.228.2028 | 20eight.ca | zander@20eight.ca > > > On Fri, Mar 13, 2020 at 5:06 PM Zander MacDonald > wrote: > >> Thanks, Timothy. >> >> I don't have an immediate answer. I will look deeper into this Monday. >> >> Thank you, >> >> >> >> >> >> >> 613.228.2028 | 20eight.ca | zander@20eight.ca >> >> >> On Fri, Mar 13, 2020 at 4:01 PM Timothy Thomas >> wrote: >> >>> this was a user I spoke with earlier, I don't think it was your testing= . >>> >>> heres the call - >>> https://app.callrail.com/v2/a/864282189/events/591623026?event_id=3DCAL= 9837d825225f4baeaa830d0a6ab4babf&event_type=3Dcall >>> >>> On Fri, Mar 13, 2020 at 3:52 PM Zander MacDonald >>> wrote: >>> >>>> Hi Timothy, >>>> >>>> Looking at the timestamp, I would guess that this is a product of the >>>> tests I did this morning. If you see more like this, please let me kno= w. >>>> >>>> Thank you, >>>> >>>> >>>> >>>> >>>> >>>> >>>> 613.228.2028 | 20eight.ca | zander@20eight.ca >>>> >>>> >>>> On Fri, Mar 13, 2020 at 3:17 PM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Hi Zander, >>>>> >>>>> Would you be able to tell my how users are ending up on our "thankyou= " >>>>> page, which is for successful form completions, without having comple= ted >>>>> form? >>>>> >>>>> [image: Screen Shot 2020-03-13 at 3.16.23 PM.png] >>>>> >>>>> -- >>>>> >>>>> Timothy Thomas >>>>> >>>>> >>>>> >>>>> Directeur de soins et d=C3=A9veloppement / >>>>> >>>>> Director of Client Care & Development >>>>> >>>>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>>> >>>>> tt@homecareassistance.com | Homecareassistancemontreal.ca >>>>> >>>>> >>>> >>> >>> -- >>> >>> Timothy Thomas >>> >>> >>> >>> Directeur de soins et d=C3=A9veloppement / >>> >>> Director of Client Care & Development >>> >>> Tel: 514.907.5065 | Fax: 514.221.4265 >>>