--000000000000e65fb205848b8da1 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I've advised Cristine of the changes and of the activities Pat would like. On Wed, Mar 20, 2019 at 3:04 PM Timothy Thomas wrote: > and here it is. > > ---------- Forwarded message --------- > From: Pat Tramley > Date: Wed, Mar 20, 2019 at 2:55 PM > Subject: Re: Care Today > To: Timothy Thomas > Cc: Maxine Silverman , Stephen Tramley > , Allan Tramley > > > Hi Timothy, > > > > Thank you very much for the call. I really appreciate your time. > > > > I am rethinking your offer below and I think my parents would prefer if > Christine were paid for today. > > > > Based on feedback from their GP and as discussed, I would like to propose > a few changes to be adopted immediately for my parents care, one small > change is that Christine will now work from 10am-6pm every weekday and an= y > changes will be communicated by me (or my brothers cc=E2=80=99d) and not = my parents. > > > > We would also like Christine to: > > > > Prepare their dinner and give it to them before she leaves along with any > required medication > > Create a weekly or monthly medicine chart for my parents for the fridge. > > Change the mandate to include both my mom and dad in the daily updates > > Play games with my mom and hopefully my dad > > Walk with my mom to the swing and try to increase the distance of her > walks on a gradual basis > > Put Lipikar cream on my mom=E2=80=99s arms and legs and my dad too if he = allows it > > Put Voltaren twice a day on my mom=E2=80=99s knee > > > > We would also appreciate any new games that you might be able to recommen= d. > > > > I have spoken with Christine and she is comfortable with all of these > changes. > > > > Thank you, Pat > > > > > > > > > > > > > > *From: *Timothy Thomas > *Date: *Wednesday, March 20, 2019 at 1:49 PM > *To: * > *Cc: *Maxine Silverman > *Subject: *Care Today > > > > Good afternoon Pat, > > > > I'm following up on my voicemail from earlier today. > > > > I just wanted to inform you that you will not be charged the cancelled > shift for today as the cancellation was not your decision. We reiterated = to > Cristine that decisions are to be made through you only. In the future, s= he > has been advised to text you and call us for any schedule changes, > regardless of what she's told my your parents. > > > > We apologize for the inconvenience. Please let me know if there is > anything more I can help clarify. > > > > Best, > > Tim > > > > -- > > *Timothy Thomas* > > *Director of Client Care & Development* > > > > *[image: > https://58900edd332817a2d530-6caa6fe89e7dac3eaf12230f0985b957.ssl.cf5.rac= kcdn.com/english-logo.png]* > > > > *Home Care Assistance (Montr**=C3=A9**al) Inc.* > > *4464 Ste. Catherine Ouest* > > *Westmount, Qu**=C3=A9**bec* > > *H3Z 1R7* > > *Tel:* *514 907 5065 - Fax: 514 907 5067 * > > *tt@homecareassistance.com * > > > > [image: > http://d5ca3b0520fac45026ad-6caa6fe89e7dac3eaf1223