Re: Reminder: Approval Request for Mandy Bronner - Expense Report #22671

I’m referring to this report. I’m concerned that over $4,000 were expensed
to Cincinnati in error. I’d like to understand how that happened and
confirm that there are no security concerns with Mandy’s card/Coupa account.

Thanks


*Will Reid*

Partner | TheKey

Mobile: 513.707.2304

<http://www.thekey.com>



On Mon, Sep 15, 2025 at 12:06 PM Anotte Francois <anotte.francois@thekey.com>
wrote:

> Hi Will,
>
> What expenses are hitting your P&L?
>
> The below report is a $0 report with no expenses, all the transactions
> were credited.
>
> Are you referring to a different report?
>
> [image: image.png]
>
>
>
> On Mon, Sep 15, 2025 at 9:56 AM Will Reid <wreid@thekey.com> wrote:
>
>> Anotte,
>> Please confirm these charges have been removed from our P&L today.
>>
>> Should Mandy get a new card? Do we know what happened?
>>
>> Thanks
>>
>> *Will Reid*
>>
>> Partner | TheKey
>>
>> Mobile: 513.707.2304
>>
>> <http://www.thekey.com>
>>
>>
>>
>> On Mon, Sep 15, 2025 at 9:49 AM Laura Horval <lhorval@thekey.com> wrote:
>>
>>> Good Morning,
>>>
>>> We still have not gotten any resolution on this issue. Anotte, can you
>>> please advise on next steps?
>>>
>>> ---------- Forwarded message ---------
>>> From: Coupa Approval Notifications <approvals@thekey.coupahost.com>
>>> Date: Sun, Sep 14, 2025 at 4:37 PM
>>> Subject: Reminder: Approval Request for Mandy Bronner - Expense Report
>>> #22671
>>> To: <lhorval@thekey.com>
>>>
>>>
>>> Powered by
>>> [image: Coupa Software] <http://www.coupa.com>
>>> [image: TheKey, LLC]
>>>
>>> Reminder: Approval Request for Mandy Bronner - Expense Report #22671
>>> Hi Laura,
>>>
>>> *Just a friendly reminder: Expense Report #22671 requires your approval.
>>> A rejection comment is needed to reject this approval request.*
>>>
>>> Title
>>> MasterCard - August 2025 - XXXXXXXXXXXX8293
>>> Expensed By
>>> Mandy Bronner
>>> Total
>>> 0.00 USD
>>> Reimburse to Employee
>>> 0.00 USD
>>> Approve <https://thekey.coupahost.com/expense_reports/22671/approve>
>>> View Expense Report <https://thekey.coupahost.com/expense_reports/22671>
>>> Approve
>>> <approvals@thekey.coupahost.com?subject=Approve%28ac016a9d2efe11d7895aef0d4d206663f70cf2ba%29%20for%20Expense%20Report%20%2322671&body=%0A%0A--%20Include%20an%20optional%20comment%20above%20this%20line.%20Click%20Send%20to%20approve.>
>>>
>>> View Expense Report <https://thekey.coupahost.com/expense_reports/22671>
>>> See a reason to reject?
>>> Other
>>> <https://thekey.coupahost.com/expense_reports/22671/reject?reason_insight_id=49>
>>> Other
>>> <approvals@thekey.coupahost.com?subject=Reject%28ac016a9d2efe11d7895aef0d4d206663f70cf2ba%29%20for%20Expense%20Report%20%2322671&body=%0A%0A--%20Provide%20a%20required%20rejection%20comment%20above%20this%20line.%20Click%20Send%20to%20reject.%0A--%20Reason%20code:%20Other>
>>> Needs More Information
>>> <https://thekey.coupahost.com/expense_reports/22671/reject?reason_insight_id=47>
>>> Needs More Information
>>> <approvals@thekey.coupahost.com?subject=Reject%28ac016a9d2efe11d7895aef0d4d206663f70cf2ba%29%20for%20Expense%20Report%20%2322671&body=%0A%0A--%20Provide%20a%20required%20rejection%20comment%20above%20this%20line.%20Click%20Send%20to%20reject.%0A--%20Reason%20code:%20Needs%20More%20Information>
>>> Incorrect or Missing Mileage Information
>>> <https://thekey.coupahost.com/expense_reports/22671/reject?reason_insight_id=44>
>>> Incorrect or Missing Mileage Information
>>> <approvals@thekey.coupahost.com?subject=Reject%28ac016a9d2efe11d7895aef0d4d206663f70cf2ba%29%20for%20Expense%20Report%20%2322671&body=%0A%0A--%20Provide%20a%20required%20rejection%20comment%20above%20this%20line.%20Click%20Send%20to%20reject.%0A--%20Reason%20code:%20Incorrect%20or%20Missing%20Mileage%20Information>
>>> Invalid or Missing Receipt
>>> <https://thekey.coupahost.com/expense_reports/22671/reject?reason_insight_id=40>
>>> Invalid or Missing Receipt
>>> <approvals@thekey.coupahost.com?subject=Reject%28ac016a9d2efe11d7895aef0d4d206663f70cf2ba%29%20for%20Expense%20Report%20%2322671&body=%0A%0A--%20Provide%20a%20required%20rejection%20comment%20above%20this%20line.%20Click%20Send%20to%20reject.%0A--%20Reason%20code:%20Invalid%20or%20Missing%20Receipt>
>>> Reject for a different reason
>>> <https://thekey.coupahost.com/expense_reports/22671/reject>
>>> Reject for a different reason
>>> <https://thekey.coupahost.com/expense_reports/22671>
>>>
>>> Approvers
>>> MB
>>> Mandy Bronner
>>> 09/12/25
>>> LH
>>> Laura Horval
>>> Accounting Review
>>> Payment
>>>
>>>
>>> MB
>>>
>>>
>>>
>>> Mandy Bronner
>>> 09/12/25
>>>
>>>
>>> LH
>>>
>>>
>>>
>>> Laura Horval
>>>
>>>
>>>
>>>
>>>
>>> Accounting Review
>>>
>>>
>>>
>>> Payment
>>> Comments
>>> Mandy Bronner 09/12/25 at 08:35 AM
>>> Transactions are credited
>>> Lines
>>> Summary Category Expense Date Receipt Amount
>>>
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: AC HOTEL BY MARRIOTT F
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Office Supplies 08/26/25
>>> 0.00 USD
>>> Frugal
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: HERTZ #0132011
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Office Supplies 08/26/25
>>> 0.00 USD
>>> Frugal
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: DELTA
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Office Supplies 08/28/25
>>> 0.00 USD
>>> Frugal
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: EXXON GEVA 1 CORPORATI
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Office Supplies 08/28/25
>>> 0.00 USD
>>> Frugal
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: TST* THE FOUNDRY
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Office Supplies 08/28/25
>>> 0.00 USD
>>> Frugal
>>> [image: Corporate credit card expense]Office Supplies
>>> Merchant: UBER *TRIP
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Office Supplies 08/29/25
>>> 0.00 USD
>>> Frugal
>>> Lines
>>> Summary
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: AC HOTEL BY MARRIOTT F
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Category Office Supplies
>>> Expense Date 08/26/25
>>> Receipt
>>> Amount
>>> 0.00 USD
>>> Frugal
>>> Summary
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: HERTZ #0132011
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Category Office Supplies
>>> Expense Date 08/26/25
>>> Receipt
>>> Amount
>>> 0.00 USD
>>> Frugal
>>> Summary
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: DELTA
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Category Office Supplies
>>> Expense Date 08/28/25
>>> Receipt
>>> Amount
>>> 0.00 USD
>>> Frugal
>>> Summary
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: EXXON GEVA 1 CORPORATI
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Category Office Supplies
>>> Expense Date 08/28/25
>>> Receipt
>>> Amount
>>> 0.00 USD
>>> Frugal
>>> Summary
>>> [image: Corporate credit card expense]Office Supplies
>>> Possible duplicate expense in this report
>>> Merchant: TST* THE FOUNDRY
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Category Office Supplies
>>> Expense Date 08/28/25
>>> Receipt
>>> Amount
>>> 0.00 USD
>>> Frugal
>>> Summary
>>> [image: Corporate credit card expense]Office Supplies
>>> Merchant: UBER *TRIP
>>> Accounting Coding: TheKey, LLC, TheKey of Southern Ohio LLC-701050
>>> General and Admin Expenses : G & A Other Expenses : Office
>>> Supplies-NA-Clearing - G&A, 25-701050-8-35
>>> Business Reason: Credited
>>> Reason for Not Attaching a Receipt: Credited
>>> I/C Subsidiary: TheKey of Southern Ohio LLC
>>> I/C Department: NA
>>> I/C Location: Kenwood
>>> Category Office Supplies
>>> Expense Date 08/29/25
>>> Receipt
>>> Amount
>>> 0.00 USD
>>> Frugal
>>> Additional Information
>>> General Info
>>> Status
>>> Pending Approval
>>> Report Score
>>> 99
>>> Subsidiary
>>> TheKey, LLC (1)
>>> Additional Information
>>> General Info
>>> Status
>>> Pending Approval
>>> Report Score
>>> 99
>>> Subsidiary
>>> TheKey, LLC (1)
>>> [image: Coupa Software] <https://www.coupa.com>
>>> Total Spend Management - Make Margins Multiply
>>> To change your notification preferences, go here and adjust your
>>> settings <https://thekey.coupahost.com/inbox/preferences>
>>>
>>
>
> --
>
> *Anotte Francois*
>
> *Disbursements Sr. Director*
>
> *anotte.francois@thekey.com <anotte.francois@thekey.com>*
>
> [image: TheKey] <https://homecareassistance.com/>
>