This is a multipart message in MIME format. ------=_NextPart_000_1760_01DA0318.D124CFC0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_1761_01DA0318.D124CFC0" ------=_NextPart_001_1761_01DA0318.D124CFC0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Vashon was not copied, Ill send this to CC support and ask why = itâs not showing. For reference, they made the update on the = 25th. From: Timothy Thomas Sent: Friday, October 20, 2023 5:42 AM To: Vashon Palloo ; Cathy Gerth = ; Elizabeth Clark Subject: Fwd: Payments bu Cheque Hi Vashon, Wasn't the clearcare account updated to reflect the new billing address? = Why is this not reflected on the statement? ---------- Forwarded message --------- From: Cathy Gerth > Date: Mon, Oct 16, 2023 at 5:00â¯PM Subject: Fwd: Payments bu Cheque To: Timothy Thomas >, Vashon = Palloo > ---------- Forwarded message --------- From: Alessandro Bitelli > Date: Mon, Oct 16, 2023 at 1:59 PM Subject: RE: Payments bu Cheque To: Cathy Gerth > Hi Cathy, Unfortunate and confused⦠* Unfortunate: I suppose as a company gets bigger and bigger it = wants to standardize processes. Personal touch / convenience is often = lost. However, just so you know, I dropped off the cheque to your West = Van office this past weekend, so I will start with the next payment * Confused: The stub attached to the invoice (see example = appended) refers to your West Van office as the mailing address for = payments. I drop off the cheque there⦠instructions seem clear, = and I am not sure what changes you are referring to in your email below = (PS: any chance to do it by electronic means: e-transfers or bill = payments?). Regards AB Alessandro Bitelli Cell: +1 604 341 7750 From: Cathy Gerth [mailto:cgerth@thekey.com ] = Sent: Monday, October 16, 2023 1:38 PM To: Alessandro Bitelli > Subject: Payments bu Cheque Hello Alessandro I have been notified that the vancouver office will no longer be = processing the payments by cheques. You can certainly still make payment = by cheque but please send to the address in the attachment Please include the following information: Please include a client name and/or invoice number in the memo of the = physical check if you are not including an invoice copy in the envelope = with i Thank you so you more for your cooperation , much appreciated Cathy Cathy Gerth Case Manager Home Care Assistance 15331- 16 Ave #352 Surrey, B.C. V4A 1R6 ph: (604) 560-8629 (778) 279-3634 fax: (778) 279-3635 website: www. = homecareassistancevancouver.ca Review our Book Series Read our Client Reviews = https://www.youtube.com/watch?v=RX_4cCVybg8 -- Tim Thomas Head of Canada Division Please note my email has changed: tt@TheKey.com (514) 591-9387 TheKey.ca ------=_NextPart_001_1761_01DA0318.D124CFC0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encodin