Re: Assigning a laptop - [#638384]

From: Subham Banerjee <itsupport@thekey.com>
To: ccartwright@thekey.com
CC: daniel.barakat@thekey.com, gabe@thekey.com, jhawkins@thekey.com, stephanie.okojie@thekey.com, tt@thekey.com
Date: ue, 23 Jan 2024 16
Folder: INBOX

Hi Cheryl.     Unfortunately Serial number you'll find back side of the laptop, It should be 8-10 characters (SN number).  And I can see already a laptop assigned to her, Device serial number PF3BTNW8.     Could you please confirm on this laptop.         Warm Regards,     Subham Banerjee  Service Desk Engineer  Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com  TheKey.com

                            On
                            Tue, 23 Jan at 10:36 AM
                            ,  CherylCartwright <ccartwright@homecareassistance.com>  wrote:
                             Good Morning,
 Can someone send me an update on Stephanie's laptop? It was a laptop we already had and just wanted it reassigned to her. The serial number again is C7791CC4-7555-44CB-8CD3-FB4B74A61DCF

 Thanks,

 Cheryl

 On Mon, Jan 22, 2024 at 12:27 PM TheKey Support <itsupport@thekey.com> wrote:

	 Hi CherylCartwright,

 Thank you for submitting a request to the IT Support team. Your request has the ticket ID 638384 https://hca.freshdesk.com/helpdesk/tickets/638384. Please use this ticket ID for any communication regarding this request. The IT Support team will keep you updated on the progress to resolving your ticket.

 Thank you