--00000000000038fd6706167bcbc9 Content-Type: multipart/alternative; boundary="00000000000038fd6606167bcbc8" --00000000000038fd6606167bcbc8 Content-Type: text/plain; charset="UTF-8" Hi, all - Thanks for discussing the Montreal billing support situation today. Below are the examples of the English and French PDF, including the revised surcharge note and a summary of the customer's language preferences from December. We will obtain a current list closer to go-live. This is an option to have both points of contact on the invoices for our customers to reach out to. If this works for you, please confirm your approval. Otherwise, let us know your thoughts or concerns! *Additional Callout*: If this is the route we go with Montreal, the customers will need to have the surcharge checkbox selected so the system will generate the note on each invoice. A reminder that Montreal customers are surcharge *exempt*. We may want to test once integrated to confirm. Language Preference December Client Count English 71 French 15 Total 86 *English PDF: * [image: image.png] *French PDF:* [image: image.png] Thank you! -- *Alyson Rohane* Senior Continuous Improvement Analyst alyson.rohane@thekey.com --00000000000038fd6606167bcbc8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi, all -=C2=A0 Thanks for discussing t= he Montreal billing support situation today. Below are the examples of the = English and French PDF, including the revised surcharge note and a summary = of the customer's language preferences from December. We will obtain a = current list closer to go-live. This is an opt= ion to have both points of contact on the invoices for our customers to rea= ch out to. If this works for you, please confirm your approval. Otherwise, = let us know your thoughts or concerns!=C2=A0 Ad= ditional Callout : If this is the route we go with Montreal, the custome= rs will need to have the surcharge checkbox selected so the system will gen= erate the note on each invoice. A reminder that Montreal customers are surc= harge exempt . We may want to test once integrated to confirm.=C2=A0 Language Preference December Client Count English 71 French 15 <td height=3D"19" class=3D"gmail-xl66" style=3D"height:14.5pt;border-top:= none;f