Re: New Phone Request - [#1055023]

From
Subham Banerjee <itsupport@thekey.com>
To
joey.taylor@thekey.com
CC
tt@thekey.com
Date
Fri, 07 Feb 2025 17
Folder
INBOX
----==_mimepart_67a63edc54f2c_3cc3fdf9b9e4264153328b Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Joseph, Thank you for sharing all the details,=C2=A0 I am escalatin= g the ticket to my senior level for check from their end and resolve your i= ssue. Warm Regards, Subham Banerjee Senior Service Desk Engine= er Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com =C2=A0 We are Happy to Assist You! =20 =20 On Fri, 7 Feb at 12:07 PM , JosephTaylor wrote: Good Morning Subham, This is the information = for my current cell phone:=20 Telephone Details: iPhone 12 Make and Model of the handset:=C2=A0No heads= et TheKey Provided mobile (yes/no):=C2=A0Yes Sl. No.:=C2=A0DNPH31KY0F00=C2= =A0(This is the serial number) Area Code :=C2=A0514 =20 =20 Office Location: Montreal (Canada) -=C2=A04464 Saint-Catherine St W, Westmo= unt, Quebec H3Z 1R7 Cell Phone Number: 514-594-3642 Shipping Address (Resid= ential): Apt #102 - 3835 Bd Decarie, Montreal, Quebec, H4A 3J6 ------------= --------------------------------------------------------------------- I wo= uld like to keep the cell phone number but please confirm you have a new=C2= =A0iPhone 15 Pro in stock? =20 =C2=A0 =20 =20 Thank you,=C2=A0 =20 =20 =20 =20 On Fri, Feb 7, 2025 at 11:55=E2=80=AFAM Subham Banerjee wrote:=20 =20 =20 =20 =20 Hi Joseph,=20 =20 Good Day to You!=20 =20 Kindly help me with below details:=20 Telephone Details: Make and Model of the handset:=C2=A0 TheKey Provided = mobile (yes/no):=C2=A0 Sl. No.:=C2=A0 Area Code :=C2=A0 =20 Office Location : Cell Phone Number :=C2=A0=20 =C2=A0=20 Confirm the shipping address. whether its residence or office. =20 =20 Shipping Address (R) or (O): =E2=80=8B =20 =20 =20 =20 Warm Regards,=20 =20 Subham Banerjee=20 Senior Service Desk Engineer=20 =20 Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com =20 TheKey.com=20 =20 =C2=A0 =20 =20 We are Happy to Assist You!=20 =20 =20 =20 =20 =20 On Fri, 7 Feb at 11:50 AM , JosephTaylor wrote= : =20 =20 =20 =20 Good Morning, My company iPhone is running out of battery and storage. = I am often on the road and on phone calls and it is imperative that I have = the highest quality phone. Do you have any iPhone 15 Pros (new) in stock? = This is approved by Regional Director Tim Thomas. Thank you, =20 Joey Taylor=20 Directeur G=C3=A9n=C3=A9ral/General Manager=20 514-907-5065=20 TheKey.ca=C2=A0=C2=A0=20 =20 =20 =20 =20 =20 =20 =20 =20 =20 =09 =20 =20 =20 -- Joey Taylor=20 Directeur G=C3=A9n=C3=A9ral/General Manager=20 514-907-5065=20 TheKey.ca=C2=A0=C2=A0 ----==_mimepart_67a63edc54f2c_3cc3fdf9b9e4264153328b Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Joseph, Thank you for sharing all the details,=C2=A0 I am escalating the ticket to my senior level for check fr= om their end and resolve your issue. Warm Regards, Subham Banerjee Senior Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955 =C2=A0

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