--001a114d37ba68f65705654448a8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Richard, can i send this to jackman family: Good afternoon Richard, I spoke with Timothy regarding our conversation yesterday and the concerns you expressed about making a change in caregiver. Though we have recommended a change in caregiver, we understand that your mother has developed a relationship and has become very comfortable with having Angela. Over the course of the last few months, there have been a number of issues such as her tardiness, failing to advice us that she would not be able to work and taking 10$ from your mother. We have addressed the issues with her. Given the concerns, we would recommend a change in personnel, however we understand your willingness to give Angela another chance. In this case, we will continue to monitor the situation and have Angela continue working with your mother. I would encourage you to share any feedback you may have, Thanks, Corrina --=20 *Corrina Masson B.S.W, T.S* *Care Manager* *Home Care Assistance (Montr**=C3=A9**al) Inc.* *4464 Ste. Catherine Ouest* *Westmount, Qu**=C3=A9**bec* *H3Z 1R7* *Tel: 514 907 5065 - Fax: 514 907 5067* *corrinam**@homecareassistance.com* --001a114d37ba68f65705654448a8 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Richard, can i send this to jackman = family: Good afternoon Richard, I spoke with Timothy regarding our conversation yesterday and the co= ncerns you expressed about making a change in caregiver. Though we have recommended a change in caregiver, w e underst= and that your mother has developed a relationship and has become very comfo= rtable with having Angela. Over the course of the last few months, there ha= ve been a number of issues such as her tardiness, failing to advice us that= she would not be able to work and taking 10$ from your mother. We have add= ressed the issues with her. Given the concerns, we would recommend a change= in personnel, however we understand your willingness to give Angela anothe= r chance. In this case, we will continue to monitor the situation and have = Angela continue working with your mother.=C2=A0 I = would encourage you to share any feedback you may have,=C2=A0 Thanks, Corrina -- Corrina Masson B.S.W, T.S Care Manager = Home Care Assistance (Montr <span style